Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Old sim vs new sim

Hi, I have just upgraded from samsung s3 to iphone 5s and so my number is ported onto new nano sim which is for 5s and my old sim is stopped working. But I want to use my s3 with micro sim, can I get a new micro sim with the same number so that I can...

Resolved! How would I cancel a Recurring Payment

I have a Nexus 7 tablet with 3G and I've just set up a £10 per month recurring payment for data. I'm quite happy with this arrangement at present but I would like to know how I could cancel this if I changed my mind later. Searching in O2 help tells ...

Resolved! No service still in Wrexham LL13

As the third day draws to a close without service and all you get are the constant and unchanging standard message, it strikes me o2 have a Duty of Care and should at least provide an estimated eta. Even if they say one week, it allows you to get a d...

Resolved! O2 keeps taking my money without my permission

I just got a new 02 pay as you go account and 02 keeps taking my money and "giving" me in return "data" that I neither want or need. How do I stop them doing this? How do I get my money back?

Resolved! Customer Service

info: at 19:42:30 Welcome to O2. Someone will be with you soon. info: at 19:42:32 You're through to 'XXXXX' Tom XXXXXXXXX at 19:42:40 Hi, XXXXX: at 19:42:46 Hello, it's XXXXXhere. I hope you're well. What can I do for you? Tom XXXXXXXXX: at 19:43:28 ...

Resolved! O2 Travel confusion

Hi, I'm a bit confused about o2 Travel - the website seems about as clear as mud and talks mostly about the £1.99 for 15MB of data a day and mentions the call charges as an afterthought. If I enmable o2 travel and I don't use any data, can I still re...

Resolved! How to get restriction code for Nokia 6131 phone

I have just picked up my phone to make a call and there is a message 'enter restriction code' I do not know this, can anyone tell me how to obtain this code. Thanks

Resolved! Web text

Hello,how can i use web text on O2? i tried to check on my account but couldn't find howtnx

Resolved! contract

is there any way I can check online when I first started my contract???

Resolved! Does calling 0300 numbers cost or come from inclusive minutes?

Just wondering if calling an 0300 number from my mobile will cost or come from my inclusive minutes?

O2

Forum Posts