Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! switching sims

have a current contract that doesnt run out until october but i have just ordered a new phone. id like to keep the same number, is this possible even tho the orginal contract is still running?

Resolved! Any way to show monthly data usage over the last year (or 2?)

I've been on a legacy "unlimited" tariff which I now understand is actually just 4GB but it's stuck in the old 3G days and considering changing over to a 4G tariff which of course, has data limits. However I don't know how much data I've been using o...

Resolved! Can I share data between and iPhone and a iPad using the sharer plans?

https://www.o2.co.uk/shop/simplicity/ Would I be able to get one of the above tariffs (eg £20 3gb/month) and then get a PAYG/free SIM for my iPad and share the data with that using the sharer plans? If I need to get a separate contract tariff for my ...

when i buy a pay as you go 02 phone, is the £10 sim a one off payment thing ?

when i buy a pay as you go 02 phone (outright from the website), is the £10 sim a one off payment thing, I see it doesnt allow me to add the phone to the basket unless I select a tarrif/bundle/sim ? I have noticed on the 02 website that in order to b...

Resolved! Current Balance

HiI've got a PAYG £15 bundle that I top up every month.But what does the current balance mean on my credit?At the moment it is down to £4.90, what happens when it gets to zero please.Richard

Resolved! Are there any "upper" limits in place on my legacy Simplicity 20 tariff?

I took out a contract back in 2010 and got a Simplicity 20 tariff that offers unlimited 3G data, is this truly unlimited or is there a hidden upper limit on this "unlimited" tariff that's not advertised.

Resolved! DD monthly payment

I am just inquiring as to what the possible outcome would be if I miss a DD payment. My payment is due monday and what with xmas and wages going in payments being taken at early and late over the last 2 weeks I have lost track of what was paid and wh...

Resolved! sent a group text and have been charged as a media message, why?

I have just received my bill and have been charged 41 times for a media message which was infact one message I sent to 41 people on christmas day, why would this happen? at no point did it say anywhere that I was not sending a text message. Does anyb...

Resolved! Have I been scammed?

I received a phonecall about a week ago offering me a phone upgrade. They knew my address but, shamefully, I did furnish them with my date of birth. They said they were working for Carphone Warehouse. I was offered an iPhone 6 which would be confirme...

Resolved! 202 number

I have had a couple of messages giving me a code and stating that if i havent asked for this then I have to ring 202 fro help so this protects my account! Is this genuine?

O2

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