Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Pay monthly -No account apparently?!

HeySo we've had a sim only deal for over 4 years now and was looking to see if we could get a Upgrade with phone deal. When we go to forgotten log in details it says you cant find an account for that number? Thats odd as you are taking money by direc...

Resolved! Direct Debit bill, not taken?!

My bill is due to come out today via direct debit however it hasn't been taken? I have the correct money in my bank account so I'm somewhat confused. Is it because it's Christmas time and it's all slowed down, or? Always had the idea that a direct de...

Resolved! O2 International Call Rates - pay monthly

Hi there I will be going to Iceland soon. I have a pay monthly contract (O2 Simplicity 1000 12M 1GB 4G) and I was just wondering if I will be able to use this number to call Icelandic numbers when in Iceland? Thanks!Clive

Resolved! Upgrade using car phonewarehouse

HiI am due to upgrade my O2 again this coming March so my question is this on cpw site the mobile I want is only 19.99 upfront as opposed to 50.00 on O2 site so what advantage is there using cpw apart from the obvious cheaper tarriff

Samsung Galaxy S5 - Slow mobile data issues - Data allowance is fine

Hi I have spoken to 02 gurus about this but am hoping to find some other o2 S5 users experiencing the same problems.I bought my S5 a few weeks ago, everything was restored okay from my previous phone, S3, and I have been using it fine witouht any iss...

Resolved! Automatic top up

I have just joined pay and go £10 Bundle, How do I stop atomatic top up, and just pay whenever I want?

Resolved! Sim problem

Hi, I lost my phone last week. I went into my local O2 shop and they blocked the phone and existing simcard. They then issued me with a new simcard, but it doesn't work after over 48 hours. Have they forgotten to press the 'GO' button for the new sim...

O2 lost my phone - 7 whole weeks without a phone and counting...

Hi guys, I'm a pay monthly customer (24 month contract) at O2. I sent my Samsung galaxy S4 white for repairs due to battery and network connection problems(under warranty). The staff were friendly and happy to send it off. 2 weeks later I get a packa...

Resolved! Where can I set up direct debit

Where can I set up my direct debit payments?

Resolved! Unable to pay bills online

I've been trying to pay two O2 bills on line as i normally do but each time I try i'm re-directed to a page that says that page is currently unavailable. It's been like this for four days. Anyone else having these issues? Thanks

O2

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