Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Hello, I wonder if anyone can help... I am on an old Simplicity tariff with the Unlimited Web bolt on (limited to 3G). I have poor call/data signal at home inside the house, but can just about cope with TuGo, however O2 3G data here in (clearly rural...
So at the end of my contract, I plan on moving onto a sim only contract and keeping the same mobile phone and remaining on O2 however I am unclear on how I go about transferring the old number to the new sim? I am staying on O2 and moving from one co...
Late landing charge. Some charges can take four or more weeks to appear on your bill.Just noticed this on my latest bill.I could've understood this, if as the name suggests I had been roaming somewhere and it may have took a while to show on account,...
I am at my wits end with O2 and I only placed my order yesterday! Ordered a ipad 2 air yesterday, no upfront cost £46per month. Came back saying due my credit history I would need to pay £75. Don't get paid till tomorrow so chatted with O2 several ti...
Where can I find the costs for pay and go. I do not want a monthly bundle. I have £10 credit on my phone and want to know what calls costs are, text costs and data costs. Nowhere can I find this info on the website only bundle charges thanks
I topped up £10 for the first time and my credit card statement shows I got charged twice. Once by MIP*02 UK TOP UP and then again on the same day by O2 PREPAY TOP-UP.Anyone know what's going on. I've tried the live chat but get disconnected every ti...
I originally took out the contact out with my boyfriend in his name, now I have taken it out in mine but the details on 'my O2' are still in his name. How do I change this?
I've recently changed my tariff over to a 4G based one, my new SIM card arrived yesterday and its all activated and working in my iphone 5. However the o2 setup wizard appears to keep crashing preventing me from ensuring that I have 4G setup on my ph...
Dear Sir/Madam, I have 5GB of internet per month but just upgraded to have an additional 3GB per month. I was just wondering will the extra 3GB be added to my data starting from today or my next bill date?Regards Lewis
Just joined o2, everything works fine, 3G/4G etc, but cannot get Visual Voicemail to work, apn/vv settings look correct (see below) any ideas? Thanks.
