Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Upgrade via Carphone Warehouse

Been with O2 for around three years and my original contract deal expired over 12 months ago. I am currently sim only. My account indicates that I can upgrade. My ailing Xperia T now needs replaced, but the best deals seem to be via 3rd parties, such...

Resolved! Best deal possible

Hi, My contract is about to finish and wondered when is the earliest I can negotiate a better deal? I have been offered a greatly improved package and new handset elsewhere but must admit your supply and service has been spot on and would remain loya...

Resolved! Cancelled contract and overdue payment

I had a friends contract on my account for a while, we have now cancelled this contract set up a new one and transferred the number when we did this I was told I wouldn't need to pay anything turns out there was the last months bill which is now over...

Resolved! how long does it take to take of a restriction?

I am very annoyed at o2. Why did i get told the restriction would take 1-2 hours to take off, but its been longer. and they shouldnt have restricted it in the first places. annoyed and very close to leaving

Resolved! Switching off Voice Mail

How do I switch off Incomming and Outgoing Voicemail. I Do not want to receive it, Nor do I want to leave voicemail when another phone rings out. If it is realy important, I send a Text. Regards, Bram.

Resolved! Pay as you go Balance

How do I find out the balance on my pay as you go phone?

Resolved! priority moments

please could somebody from o2 please unlock my priority moment app because its been locked

Resolved! Moving my 02 number from business to personal

HiSo yesterday I asked for my 02 business number to be switched to my 02 personal account. As it's internal I was told I didn't need a PAC code. Over 24 later and the number still hasn't switched to my other sim card, is this normal? Thanks in adance...

Resolved! Hi - How do i change the surname on my account?

How do i change my name on my account

Resolved! No signal

Hi I've been with o2 for years. Started a new contract in Feb when I upgraded my phone. Phone has always worked fine, no problems with it. I've started a new job which involves me travelling alone around Cornwall and now I never have a signal. The pa...

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