Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Why does o2 not me top up with credit or debit card? It's so annoying!!
I've recently paid to upgrade my phone early, I now own an iPhone 6s on £42.50 a month, for 2 years. I'm planning on moving to Amsterdam in Jan(2017) is it possible to continue using my phone at no extra fees, or continue to pay off the monthly contr...
How do I go about getting an O2 SIM for use ONLY for texting a charity to donate any monthly reward that might be coming my way ? I guess the O2 Basic tariff would be the one to go for, do I just get a SIM from an O2 shop and request the Basic tariff...
For the past few months every few week my phone will freeze and shortly after reboot automatically. Is it possible that a poorly written app could cause this? I havent changed the system software on my phone since i bought it so the only thing i have...
NOT HAPPY WITH CURRENT TARIFF DOES NOT MEET MY NEEDS ARE THERE ANY OTHER OPTIONS ON PAYG?
Hi, I'm trying to complete an upgrade and it involves a payment. I tried with three different cards yesterday (one debit, two credit - all visa) and in every case was told the payment did not go through. Then I have a text telling me O2 would hate me...
Paid for my friends and family bolt on, on 25th March, o2 took the money, but the bolt on isnt working, I,ve had the bolt on for years, just rang o2, and both operator and manager were foreign, and said they,ll need to look into it and it will take o...
So i'm trying to text a number in Ghana (non-UK number) and it charges me approx. 17p per text. Obviously total cost is tallying up, so i was wondering if anyone knows a bolt-on i could use to cover my texts abroad?To clarify, im a pay monthly custom...
Good Morning!! After upgrading my phone yesterday from a 3GB to a 30GB tariff (both on Refresh), I expected the new tariff to take effect immediately. (i.e. once the new sim transfer had completed.) However, this is not showing when I log in to MY O2...
The Lightwater mast at site 3536 (GU15) has been faulty for a few weeks now and local o2 customers are getting little or no signal. I tried the TuGo app - it's next to useless. All enquiries regarding status updates both in person and on the phone to...
