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Changing account details

Anonymous
Not applicable

Hey,

 

I am wanting to finish my contract on my phone now so that I can get a newer phone but I want to pay the amount instead of my parents. But I am not sure how to change my O2 account so that its my details instead of my parents?

 

 

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MI5
Level 94: Supreme
  • 151877 Posts
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Registered:
You can't change the name.
You must take your own new contract in your own name and your parents must cancel the current one.
Ask them for authority to keep your number first if you wish and CS can transfer it to your new contract for you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Message 2 of 2
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1 REPLY 1

MI5
Level 94: Supreme
  • 151877 Posts
  • 650 Topics
  • 28847 Solutions
Registered:
You can't change the name.
You must take your own new contract in your own name and your parents must cancel the current one.
Ask them for authority to keep your number first if you wish and CS can transfer it to your new contract for you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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