Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
So got the notification of price increases in April 2026, so decided to reject and give 30 days notice of airtime plan cancellation on both phones and move to GiffGaff pay monthly. So I called 202 to action this, why do they do? send a PAC code which...
I know we've all seen this before in thread after thread but here is one for you. Got that price rise email and decided to can one of my lines in the end, but I also really want a tablet with O2. Sat on hold for 30 mins to get my PAC code to give to ...
Hi, is there an O2 staff member that can help please? Trying to port a number in multiple times, and it doesn't work. Agents say there is something wrong and has been referred to a back office team to sort well over a week ago, but I've had no contac...
Does anyone know how I go about cancelling my airtime due to the rise next year? The email says I have 30 days to cancel from now, and that is accessible via My o2. Cannot find it for the life of me. TIA
I'm trying to view my contract. I've clicked on "your agreements" and got a page which says "View your O2 contracts and documents".Under "Your Airtime Agreement" there is a link marked "View Contract", but when I click on it it just briefly pops up a...
So I took out a 36 month device plan for a Pixel 10 Pro fold I am trading in my Z fold 7 256gb but for some reason on the order page it defaults to 512GB using the Imei I am only upgrading due to the £300 bonus They quoted me £821+£300 bonus for the ...
I want to cancel during 14-day cooling off period after recently switching up in store. O2 have told me on the phone that if I return the new phone, they’ll post the old one back to me and I’ll have to pay that old device plan off in order to leave o...
Why am I receiving 2 bills per month?
Why am I paying 40 odd pound a month for no network at all I have had none for nearly two weeks
Hi, My partners phone is in my name and payment is from my bank account. How do I change this to his name and bank details. Thanks
