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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 329011 Views
  • 2 replies
  • 2 kudos

Resolved! Voucher

Apparently I have a voucher due to expire soon, I have no idea what this is. Received an email informing me today

B10 by • Level 1: Joiner
  • 323 Views
  • 1 replies
  • 0 kudos

Resolved! Txt message

Received a message from O2 via txt and e-mail saying 'your NC48****** will expire'. What does that mean?

Ian32 by • Level 1: Joiner
  • 365 Views
  • 2 replies
  • 0 kudos

Resolved! Strange text messages

Just letting you know your ******* will expire on 02/07/2025. I have three accounts and we have all had similar messages. Does anyone know what it means please [Mod edit: Please do not share personal details as your posts are visible to the public. T...

Beachgir1 by • Level 1: Joiner
  • 420 Views
  • 3 replies
  • 0 kudos

Resolved! Text

Just received a text saying my nc4 will expire and have no idea what that means

Knarf by • Level 1: Joiner
  • 337 Views
  • 3 replies
  • 0 kudos

Resolved! Text & email code what does it mean

I have had a text & email stating that my ****** will expire on 02/07/2025, does anybody know what this means? [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

RA56 by • Level 1: Joiner
  • 628 Views
  • 5 replies
  • 0 kudos

Resolved! What does this message mean ?

I have received a text and email I do no understand. We're just letting you know your NC09A03749 will expire on 02/07/2025. What does this mean please.

Resolved! Voucher

Hello, I have had a message and email that my voucher ***** will expire shortly. Does anyone know what this is? I haven't a clue. Thanks [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

AL2772 by • Level 1: Joiner
  • 811 Views
  • 5 replies
  • 0 kudos

Sim will not work in new iphone 16 Pro Max

Hi, I have a problem with a new iphone I added onto my o2 account for my sister who is an existing o2 pay monthly customer like myself. I took the o2 pay monthly sim out of her old mobile (iphone 15) and put it in the new iphone 16 pro max and nothin...

MichaelP by • Level 1: Joiner
  • 371 Views
  • 1 replies
  • 0 kudos

Incoming calls going straight to voicemail

Hi All, I've been with O2 with the same phone number for 25 years (PAYG). Last September I signed up for a £10 pm 18m sim only deal, and keeping my number, as I was happy with my relatively new Huawei P Smart handset. About a month ago an incoming ca...

Sundaze by • Level 1: Joiner
  • 18944 Views
  • 19 replies
  • 0 kudos

SIM upgrade

Hi I want to upgrade my SIM with the money supermarket O2 tariff but when it links from their website to O2 I do not get a prompt to upgrade the SIM as an existing customer but instead go through a process to get a new SIM card with a new number. I d...

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