Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Email received

Why have I received an email from you saying my bill is £182.09 is this a joke

Ive lost my phone and need a new SIM

Ive lost my phone and need a new SIM I cant log into My O2 because I've lost my phone

Resolved! Final Bill

Why can't I get a straight answer to where is my final bill, I cancelled my contract on 5 August 2024.

Number transfer to O2

I've just signed up to an O2 pay monthly account and given my PAC for my Tesco mobile number to be transferred to O2. I've received my activated new SIM and inserted it in my phone. All works fine on the temporary number but the transfer still says "...

O2 roaming not working Botswana

My o2 roaming is turned on but I don’t get any connection and haven’t for a few days. I have paid for a Botswana bolt on yet can’t get any signal. I’ve turned roaming and phone on and off a bunch of times. Any ideas? Thanks

Trying to settle my account

Hi i I have tried to pay the outstanding invoice several times but finding it difficult!! I receive letters from you, please help me settle this bill for an account I have closed. best wishes Stephen Evans

no data

no signal on my phone

Porting issues

HelloI just switched from Vodafone to O2 and my old number has not been transferred yet.Vodafone disconnected my line 4 days ago on August 5th. I was receiving very important calls from my number, doctors, hospitals etc. but now I can't receive any c...

Why am I still getting messages from o2 and I have an active account when I moved to giffgaff on 24/

I moved over to Giff Gaff on the 24th April 2024 but I still have an active account with O2 why is this? I have paid for my phone in full.

It’s took 2 payments from me

Hello i paid off my pay monthly on saturday of £203. today i woke up with another payment taken off me which was another £203 which then put me in overdraft. why did it take another £203 from me when i already paid it off on saturday ?

O2

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