Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 249669 Views
  • 2 replies
  • 2 kudos

Resolved! New phone

I ordered a new phone on Wednesday 04/12 and was advised it would be next day delivery but I still haven’t heard anything.

Pjd29 by Level 1: Joiner
  • 286 Views
  • 1 replies
  • 0 kudos

Resolved! Cancel contract

Hi, What is the land postal address to write to O2 to cancel my contract? I do not want to transfer to another provider and I do not want to keep the number. The original SIM cards have been lost. I've tried the help number, and once I finally got th...

Eva73 by Level 1: Joiner
  • 307 Views
  • 2 replies
  • 0 kudos

Resolved! Cancel my monthly payment

Hii have been living in America since 7feb 2024.I am hoping to either cancel my subscription or convert it to pay as you gothanks

Manisafa by Level 1: Joiner
  • 183 Views
  • 2 replies
  • 0 kudos

Resolved! I want to cancel my 30 day rolling contract

I want to cancel my 30 day rolling contract. I know there are many threads on this already, but they are far too complicated and do not answer my very simple query. I have a 30 day rolling contract and simply want to cancel it. I do not want to PAC, ...

GaryG2024 by Level 1: Joiner
  • 445 Views
  • 5 replies
  • 0 kudos

Payment method

How can I pay the last bill as I already quit O2 and can’t login to my O2 app.thanks

Kennis by Level 1: Joiner
  • 105 Views
  • 1 replies
  • 0 kudos

Signal when calling

I cant get a signal at home when calling on my mobile. This has occured since i switched from virgin media broadband to ee. My mobile now is useless

Johnteddy by Level 1: Joiner
  • 196 Views
  • 2 replies
  • 0 kudos

Resolved! ordered device and no update

i ordered airpods 4 with pay monthly. they took £45 upfront and my credit score went thru. i received an email saying we need to take a look at your application please hold tight we'll be back within 24h. it's been 3 days and no email i can't even tr...

yula by Level 1: Joiner
  • 983 Views
  • 3 replies
  • 0 kudos

Delivery eta

Can i please get a delivery update for my order nc***********