Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! New sim not working

Hi I have just up graded my phone and now have a iphone 6 but when i put the sim in it is coming up with no service yet my old phone is still working and dont know how i am to swap my number from old to new as normally it has been done automatically

Resolved! Trying to upgrade

Three days ago 27th May I was due an upgrade being an o2 customer for many many years I searched the net for a good deal and found a better deal elsewhere. As my mobile is broken, I decided to upgrade through chat. I eventually got through to the rig...

Resolved! Upgrade in the middle of the month

Will I get refund for unused days for old tariff and count the number of days based on new tariff?

Resolved! My O2 does not support Safari 9 on OSX?!

I was slightly surprised to find that My O2 doesn't support Safari 9 on the latest version of OS X? When I load the page I get a message telling me to update (my already up to date) browser to the latest version? Come on, seriously o2?

PAYG Ultimate bolt on 2gb

Looked on my o2 payg online account and now notice you can get the £13 ultimate bolt on that give 2gb of data on payg before you could only get this on contract sims

Resolved! Replace payg sim with simo

I currently have a simo deal with o2 but need a new phone. So can i buy a o2 payg phone from cpw and replace the payg sim with my o2 simothanks

UNABLE TO VIEW MY BILL

For weeks we have been trying to view our bill online through MY02, first they blamed Microsoft then it's supposed to have been looked at, still nothing. Today went into our local shop and used their computer to log on, browser same version of mine w...

Problem with apply

Hi I will take new contratck with phone I apply more like 3 times before aplication was akcept and now I will do that again and is declined why ?can I go do apply again but in the shop place ?can you help me? please

Resolved! how long does it take for o2 to receive a phone with their envelopes?

You know when you think you have the right mobile? But then you think actually you may as well have had what you really wanted thats me at the moment. I sent it back today informing them I'd like an exchange within the 14 day period.

Resolved! Get rid of the bundle

Hello all, I used to get a £10 monthly bundle, but it's still a bit too much for me as I don't really call and text with that sim that much. On My O2 I could just choose either to stay with this bundle or switch to another bundle, but there is no opt...

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