Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Complain about O2 Robbing my Money

To O2 financial Service manager I returned a Samsung 26 edge 32gb to O2. On 16-10-16. I was told I will be refunded in three working days. After four working days I called up O2 customer service and advise that the o2 rep gave me the wrong informatio...

Resolved! Travel

anyone know if Pay & Go phones work in China and Hong Kong? can't get through to O2 today!

Resolved! I have a bill query

Please can somone tell me how to make a query on my latest airtime bill ?Was on the phone and answered all the security questions, which took 5 minutes only for a recorded message to say we are too busy to speak to you and look forward to speaking to...

Resolved! Phone coverage in a basement flat

Even though the O2 coverage suggests I should get 4G here I normally only get one bar on my iPhone and when anyone rings me at home I have to leave my (admittedly basement) flat and go outside to hold a conversation. Not ideal. Does anyone know the p...

Resolved! Bill

Dear O2, I want to ask about my bill?? How on earth is it 87 pounds?????? It is only meant to be 24 ??????? Why am I being charged for minutes? And what are these 'things you've bought' I need an explanation. Stephanie

Resolved! Changing Payment Details

HiI am looking to change the bank account that my bill comes out of, do I need to call someone or go in a shop or can I do this online?

Resolved! DD

I accidentally deleted monthly direct debit with Santander and need to re-instate

Resolved! Can I cancel contact termination?

I had a SIM only contract which I wanted to cancel so asked for a PAC code. I gave my new provider the code and got a final bill from O2 as my number was ported. ( a week ago) Im not happy with my new provider so is it possible to cancel the terminat...

Resolved! sim only cancellation within cooling off period left active

i had requesteed a sim only contract during early november and once it arrived i subsequently cancelled it during off the 14 day cooling off period. today i have been charged £18.00 and left overdrawn on my bank acount due to this sim only account be...

Resolved! bill payment

Hi, my bill (airbill and devise bill) will be paid by direct debit on the 20th November. Can I pay it instead on MyO2 by credit card before that date?

O2

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