How do I track my order?

[Anonymous]

I received ano email with an order number saying if I go to my o2 I can track the order yet there is no where on my o2 to do this. Any one know how you do this?

[Anonymous]

Hi Keri, if you go to My O2 and click on the my device, recent orders are near the bottom of the page on the right hand side.

[Anonymous · Accepted solution]

Hi

O2 info on tracking is here http://www.o2.co.uk/help/phones-and-devices/how-to-track-your-order#qs

[Anonymous]

this doesnt work? anyone with a screen shot or link to this actaully working?

[Cleoriff]

@Anonymous it does work actually I have just tried it.... Here is a screenshot...

http://www.o2.co.uk/help/phones-and-devices/how-to-track-your-order#qs

[Anonymous]

nope it doesnt. there is no active link.???????

[Anonymous]

whats the cookie trail??? a direct link would be nice. o2 had a real round a bout way of dealing things.

[Cleoriff]

Mine was taken from the link I gave.... as you can see from the screen shot I posted. That was on my pc. However just tried on my mobile and is also working?

[Anonymous]

I have solved this properly, no there is not a track my order page, O2 use DPD delivery go onto DPD website and track your parcel there, using the tracking number O2 emailed you. You're Welcome

[Cleoriff]

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@Anonymous wrote:
I have solved this properly, no there is not a track my order page, O2 use DPD delivery go onto DPD website and track your parcel there, using the tracking number O2 emailed you. You're Welcome

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This is completely wrong info @Anonymous There is a track my order page. It tells you clearly what to do. All via My O2. By the way O2 use more than one courier....

http://www.o2.co.uk/help/pay-monthly/how-to-track-your-order#qs