Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! send a text online

can you send a text from here my battery is dead and i have lost my charger

Resolved! Direct Debit Device Bill

My bill usually comes out for my device plan on the 17th every month I have asked them to change that date so it's the 3rd along with my tariff payment. However my Device plan wasn't taken out automatically when there was money in my bank account, I'...

Resolved! Current tariff

In am over due an upgrade so will my monthly bill now just be the cost of data etc instead of paying for the handset also? can I Stick with this or do I need to change?

Resolved! PAYG Charges

I recently had an offer from O2 of an extra £20 credit to be used for a limited period if I topped up my PAYG phone. The offer said that the creidt could be used for calls, texts or data. Calls are being charged against the £20. However the WEBDAILY ...

Resolved! final bill

Hi can somebody let me no where I can find the date of my very last payment, very near my end of 2 years o2 refresh contract

Resolved! Personal Hotspot / Tethering

Is there any problem if I use my phone as a personal hotspot and use the data on my iPad? I've searched on the O2 site and found different answers. At the moment I'm trying to decide whether to stay with O2 as there are much better deals on other net...

Online Topping Up

Hi, I relocated to Abu Dhabi, but I still need my O2 phone to function. I tried to top it up using my Abu Dhabi's credit card, but it says: "declined.'' I tried another credit card for a friend (based in Abu Dhabi as well), but the result was the sam...

Resolved! pay and go sim error

I took my sim out of one phone to try in another and when replacing it, it no longer works. I had topped it up a few days previously so knew it was in credit. I tried to explain it all to the guru woman but she kept saying I had no credit and that wa...

Upgrade keep same number ?

Just waiting for my upgrade will I just swap the sim out and keep the same number or will I get a new number ? Also so I have a tracking number for dpd no info on there site just "it's on its way" should I get phone tomorrow ?

Returns lable

I have just spent an hour trying to get the returns lable address from your live chat I gave her all my security details and some more and she still wouldn't part with it , I made arrangements with 02 on the phone to send a phone back for repair and ...

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