Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Credit referral

In June/July 2023, I took out a SIM-only contract with O2. However, I found the network signal poor during my work commute. Consequently, I called O2 and cancelled my SIM within the cooling-off period. O2 was slow in sending out a PAC code and notify...

Disney+

How do I cancel Disney+

Blocked

I was overdue on my bill so I’ve payed now but have been blocked from using my internet and sending texts phone calls seem to work, I went onto my 02 to pay as I didn’t think I’d payed, turns out I’ve now been charged twice and still blocked

esim sim and o2 app

I am having the hardest time with o2. I hope someone on here can help...I ordered a new iphone and requested an esim. I began setting up my phone today. I went onto the o2 app to chat to the 'bot' to find out how to activate the esim. I was told to g...

Try to cancel my contract but can’t sign into my o2

Hi I had a SIM card that was with an iPad I don’t use it and only number it will txt to confirm who I am and would like to cancel my contract with o2 now my device plan has finished

Vat invoice

Please can I have a cat invoice for my mobile number *********** for January to June 2024 - thank you [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

am looking for new phone

Cancelling mobile contract

Hi, i want to cancel my mobile contract but can't find the option online or live chat. Does anyone know where I can find this?

Resolved! Still no £1 AirPod code?!

Still no code for £1 AirPods after purchasing Apple Watch series 9. It’s been almost 40 days and I’ve contacted 02 via the app twice and told both times it will be passed to the relevant department. Seeing this is a consistent problem with there prom...

Waiting for application to be approved

Hello, I placed an order yesterday morning and received an email at 08:41 saying that my application needed to be reviewed and that I would hear back within 24 hours. Is there an update on this?

O2

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