Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Ending my 24 month contract

My first bill was January 2015, which means my contract is almost up, I don't use that phone/SIM anymore as I have another contract phone also with O2 Is there anything I need to do when the old phone contract comes to an end, or will it automaticall...

Resolved! Calls to Lebara / Lyke

Hi all,My questions are about calling to Lebara / Lyke mobile numberHow I can identify if this is one of those numbers and the calls inclusive to my allowances?Is it possible to know by prefix 07xx and what if someone transferred Lebara / Lyke number...

Resolved! Unable to print latest bill, get error message

I cannot print my latest bill. I need to get a copy online showing VAT to claim back from work.I have tried 3 browsers, cleared cookies, history cache etc, but just get this error message:DASH_ERR04: The account number in the target address is invali...

Resolved! Can I change my click and collect order to a delivery?

I clicked click and collect and would rather have a delivery now. Can I change this?

Resolved! New contract cancellation and PAC

Hello,I recently came to the end of 24 month contract and decided to start a new 12 month contract. However I then realised I could get a better deal elsewhere.So I called to cancel within the 14 day cooling off period and asked for and received my P...

Link to bill download not working on myO2

Anyone else having problems getting a pdf? All I get is:ErrorDASH_ERR04: The account number in the target address is invalid. from the View and print older bills link. Takes 14 days to get a copy via cust svcs, get it fixed guys!!

sony xperia z3 compact

well just thrown my sony xperia z3 compact in the bin, what a waste, didnt notice the back of it was coming unglued (never been dropped and always kept in protective sleeve) was on holiday and table got splashed, figured its ok as water proof, nope m...

Resolved! Roaming USA

HiDo you have to pay to RECIEVE messages (& calls) in the US?Thanks

Resolved! Itemised bills?

Hi, I am trying to access numbers I have called/texted over a month ago but cannot seem to find them. I can only get access to my 'latest' bill as itemised. I need to access numbers I have called/text for the last six months if possible. Can anyone g...

Resolved! IMMEDIATE PAYMENT letter recieved

Hi guysso i had 2 O2 refresh contracts in my name. one for me and one for my girlfriendMy girlfriends device plan was payed off about a month ago and then the airtime plan was cancelled and all remaining payments were made. I pay for my phone monthly...

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