Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 113437 Views
  • 20 replies
  • 5 kudos

Ridiculous Customer Service

hi, so I decided to contact O2 on their live chat, just to discuss my bill & why it seems to constantly be high.Now, i know i do buy a few things with my mobile, but adding charges to my account that I didn't agree is out of order. anyway, i was talk...

Anonymous by Not applicable
  • 1380 Views
  • 18 replies
  • 0 kudos

Resolved! pay monthly

if your going abroad will texts home to the uk be part of your payment plan or will there be an extra charge

Anonymous by Not applicable
  • 620 Views
  • 2 replies
  • 0 kudos

Resolved! o2 email address

i used to have o2 broadband until they sold out to Sky , however i still have an o2 email address is it possible to change this

Anonymous by Not applicable
  • 632 Views
  • 1 replies
  • 0 kudos

Resolved! iPhone SIM in non-iPhone

Hi,Will a SIM from an iPhone (contract) work in a non-iPhone?WIll the data still be available if I stick the SIM in an S3 for example?ThanksAlan

Anonymous by Not applicable
  • 571 Views
  • 1 replies
  • 0 kudos

Resolved! Pay & go to simplicity contract

How can I keep my number from pay & go and switch to simplicity contract for 12 months?I only see the option for ordering the new sim card. How can I do it online? Is it possible? I am with pay & go from 2 months. Thank you for your answers.

Anonymous by Not applicable
  • 790 Views
  • 2 replies
  • 0 kudos

Why does o2 have to be different than everyone else?

Right so I bought this o2 dongle from Tescos on the promise that it was easy to top up with a voucher. What do I find?Yes, you can't top up by voucher. You have to use a debit card.Waky, waky o2. Not everyone has debit cards! Even if they do, not eve...

Anonymous by Not applicable
  • 887 Views
  • 3 replies
  • 0 kudos

Resolved! TARRIF CHANGE

I HAVE BEEN ON O2 UNLIMITED FOR SOMETIME AS I AM AN INFREQUENT VISITOR TO THE UK AND THIS TARRIF HAS WORKED WELL WITH A BLACKBERRY BOLT ON. I AM NOW IN THE UK FOR 4 WEEKS AND DECIDED TO CHANGE MY TARRIF TO SIMPLICITY GIVING ME SOME MONTHLY MINUTES AN...

Anonymous by Not applicable
  • 787 Views
  • 2 replies
  • 0 kudos

Old SIM card not working now

Ok so my dad has been using my sisters old blackberry for a few months however he has just broken the screen beyond repair. Tried to move the old sim across to another old phone but it is not recognised. Tried 2 different phones but no luck. Would mi...

Anonymous by Not applicable
  • 2658 Views
  • 4 replies
  • 0 kudos

Resolved! FB status text message from abroad ?

Hi everyone I will be going to Italy next month for a week. Just wondering, is it possible to update my FB status via text message (32665) there, bearing in mind that I'm using Pay As You Go and I don't intend to add any more data allowance ? Current...

Anonymous by Not applicable
  • 1083 Views
  • 3 replies
  • 0 kudos

Resolved! firsy payment

If my bill is due on 24th july when will the money go out of my bank account?

Anonymous by Not applicable
  • 900 Views
  • 2 replies
  • 0 kudos