Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Help Needed

Hi all, I will try to be as brief as I can. I have a samsung phone that would not charge, I took it to the 02 shop they looked at it said it would need to be sent away, In the meantime I had a brainwave and bought a cordless charger. This worked, How...

Resolved! A nightmare!

Ive just spent nearly 2 hrs in an o2 shop. I had an upgrade yesterday, via a telephone call, was told the old contract would end (even though I still had til July this year to go), & Ive been told by the shop that I actually have 2 contracts going!!!...

Resolved! Pay off handset

O2 refresh if I pay off phone can I still carry on paying airtime or you have to upgrade

upgrading

hi everyone im trying to upgrade my phone and it wont let me through the app and im also on a sim only deal and can i still get a new device whilst on a sim only

over 18 websites restriction HELP

Dear, I am trying unlock over 18 websites since Tuesday 14/02/17 and did pay £1 to verified my credit card. Since Tuesday I am waiting for the adult websites to be unlocked. I keep calling every day o2 customer service and every one telling me the sa...

Hard copy of bill unable to download

I have failed miserably to down load my latest bill. Would it be possible to have a hard copy of the page that details numbers and charges.

Data

Hi, I cant see the info on mt account page. I am nearly at the limit on my data, can you tell me what date each month this gets renewed? Thanks, Louise

SMTP (Simple Mail Transport Protocol) email relay revers

They do exist at O2 I've just pinged one and seen the MX records for it so Guru help on Customer Services isn't GURU helpful. Tesco use O2 for their mobile phone network - and smtp.o2.co.uk works with a Tesco PAYG mobile phone to send emails. Get a O...

Resolved! Contract

How do I cancel two contracts I don't know the details about.

Audio breakup - cannot make or receive calls

If I try to make or receive a call I get distorted audio - even when the number I have rung is ringing.Problem occurs with two diferent phones with the same SIM in.My wife's phone (on O2) does not suffer the problem.Reception is 4/5 bars 4GOccurs in ...

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