Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 452759 Views
  • 2 replies
  • 2 kudos

Resolved! Cancelling a pay monthly contract

I'm paying for two contracts for two different numbers for some reason and iv never used the second one is their a way to cancel it.

Anonymous by Not applicable
  • 1665 Views
  • 4 replies
  • 0 kudos

unlocked

I am trying to unlock an old o2 phone that only my child uses now - i contacted 02 with the IMei number and they said it will be unlocked .. but my question is how will I know it has been unlocked as it has no sim or anything in it ?? Thanks

Anonymous by Not applicable
  • 1174 Views
  • 3 replies
  • 0 kudos

O2 Roaming Italy

I am actually in Italy for my holidays. On 15th of June I recived this message:"Welcome to ITALY.Now, all calls, texts and data you use in our Europe Zone will come out of your normal UK allowance. So roaming in Europe feels just like home. For more ...

Anonymous by Not applicable
  • 15779 Views
  • 25 replies
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Resolved! O2 to movistar

I'm off to fuerteventura and the resort has got a strong movistar 4g signal, will my o2 sim switch over to movistar 4g when I get there? Or do o2 use a different signal?

Anonymous by Not applicable
  • 9100 Views
  • 11 replies
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Resolved! Early Settlement Figure

I am trying to find on MyO2 where I can get an early settlement figure on my Pay Monthly Mobile Aggreement ms-[removed]. I do not want a settlement for an upgrade, just a settlement figure to end the contract all together.

Anonymous by Not applicable
  • 5182 Views
  • 6 replies
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Resolved! Cannot print or view bills

Please advise how to download monthly bills, required for accounting purposes. I spoke to chat advisor twice last week who each time advised 24 hours. Still not able to download/print 5 days later, yet you are still taking the monthly fee? How can we...

Anonymous by Not applicable
  • 2709 Views
  • 8 replies
  • 2 kudos

Resolved! Texting to phones abroad

I have the standard eurozone package which states that I can make calls and texts and use data out of my UK allowance while I am in eurozone countries however I could not find any information on if and how this effects my ability to text to phones in...

Anonymous by Not applicable
  • 6674 Views
  • 9 replies
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Resolved! Expiry date on data allowance for new mobile broadband

Hey guys. So I've just bought a new pay monthly mobile broadband plan. It's the 29-pound per month for 40gb one. (with the first 6 months free airtime) Anyway, I've noticed that the 40gb which I got today (29/7/17) seems to be expiring on 1/8/17. I t...

Anonymous by Not applicable
  • 3540 Views
  • 10 replies
  • 0 kudos

Resolved! Wrong tariff

I decided to change from the talkalot tariff to the £10 Data Big Bundle. Unfortunately I sent 10BIGDATABUNDLE to 21300 instead of 10DATABIGBUNDLE. But the stupid system has automatically put me on the £10 Big Bundle and deducted the £10 from my credi...

Anonymous by Not applicable
  • 2318 Views
  • 4 replies
  • 0 kudos