Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Downloading and printing your bill

I need to download a PDF copy of my current bill but when I log onto My O2 - View My Bills and click on either "download and print latest bill" or "view and print older bills" I get a blank tab open titled "O2 Companion Login" with the URL "https://s...

Resolved! Changing Tariff, Yearly Upgrade Programme

Hi, I preordered the iPhone 7 Plus 256GB Black. No idea when or even if I'll be receiving it, but anyway, the less said about that the better! The tariff I selected was for 1GB. I'd like to change to the 30GB tariff, but I've been told by Live Chat t...

o2 business account error

Hello everyone, I hope someone can help me.I was an o2 PAYG customer for years up until January of this year, when my daughter upgraded her old iphone 4s and gave it to me. I needed a micro sim, so I went to an o2 store and requested my own number tr...

Unable to start a team game in Colopl Rune Story Japan

Here is a link to this app.https://play.google.com/store/apps/details?id=jp.colopl.wcat The problem is cannot start a team game with the O2 mobile network.

IP address always in London

Is it just the registry records or all traffic are routed through London?

Resolved! Bank Details

I need to change my bank account number. How do I do it online?

Iphone pre order still no online account help?

Hey so I'm just wondering if anyone can help me?I preordered my iPhone on the 10/09 at about 11pm received all the agreement documents etc via email and one email confirming which phone I've chosen and tariff and then another email saying my order is...

Resolved! I want to cancel the upgrade I made for the iphone 7

Hello, I chose to pay off my device plan and upgrade to the iphone 7. The additional £60 pre order payment was also taken. Well I have been let down again with the text of doom. Another update on Thursday but I wish to cancel now. Will I get the £60 ...

Resolved! O2 travel

I am abroad and using o2 travel. On my bill the first day I arrived states "Late landing charge. Some charges can take four or more weeks to appear on your bill." does this mean I'll get charged more than the £1.99 stated?

Disabled Ipad and no computer. Also unable to get to an apple store as i have very limited mobility

When i called Apple all they could do was tell me to borrow someone's laptop but i don't know anyone with a pic or laptop. Please help.

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