Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 349339 Views
  • 2 replies
  • 2 kudos

Resolved! incorrect charges in recent bill

my recent bill contains 4 charges for sending text messages from Northern Ireland to Guernsey. Surely both these countries are in the UK and therefore no charge should be made!

Anonymous by Not applicable
  • 2800 Views
  • 11 replies
  • 0 kudos

Resolved! ending a phone call

My question is,when someone is on O2 pay as you go who is speaking to someone else on O2 pay as you go.When one of the people hang up and the other one does not.The person who as not hung up do they still get charged and credit run down until they ei...

Anonymous by Not applicable
  • 1323 Views
  • 2 replies
  • 0 kudos

Resolved! telephone number

Can someone please give me a telephone number for O2 - I need help with my phone

Anonymous by Not applicable
  • 2504 Views
  • 4 replies
  • 0 kudos

Resolved! Sim only

I currently have a pay monthly sim but was wondering if I can add a phone to my sim only contract.

Anonymous by Not applicable
  • 2728 Views
  • 9 replies
  • 0 kudos

Resolved! Ending my contract and switching to sim only

HiMy 24 month contract ends next month. I don't want an upgrade, I'd ideally like to keep my phone and number and get a sim only deal (still on o2) How do I cancel my contract once the 24th month is up so I don't get charged afterwards? Also once I b...

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Anonymous by Not applicable
  • 33269 Views
  • 12 replies
  • 0 kudos

Resolved! First bill

Took out pay monthly contract on 08/08 and got email with my first bill today 09/08. Its for the full amount which will come out in 2 weeks. Just wondered why its a months bill when it will only have been active 2 weeks?? Is it in advance or somethin...

Anonymous by Not applicable
  • 6012 Views
  • 4 replies
  • 0 kudos

Resolved! Change email adress

Hi, I want to change my email adress can someone tell me how can I do it, please?Your staff is not available whole day in live chat! Can someone helps me? ThanksJoanna Kusak

Anonymous by Not applicable
  • 1900 Views
  • 8 replies
  • 0 kudos

Resolved! o2 Travel

Hi I am in Canada on holiday. On Monday 7thI sent a text to 2336 requesting o2 Travel.I received a text back today saying 'welcome to Canadayou are on o2 Travel'. However I still do not have access to the internet. Do I switch data roaming on? Everyo...

Anonymous by Not applicable
  • 2132 Views
  • 9 replies
  • 0 kudos

Resolved! Downloading and printing previous bills

Hi. I have four phones linked to one account and cannot download and print previous monthly bills for them (I used to be able to but not for about 3 weeks now). Anyone else have this problem?? Any advice please? The current bills are visible for all ...

Anonymous by Not applicable
  • 1456 Views
  • 2 replies
  • 0 kudos