Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! OVERCHARGED BY £60.00 ON MARCH BILL

WHY HAVE I BEEN OVERCHARGED BY £60.00. CONTACTED CHAT LINE AND ALSO TELEPHONED BUT DID NOT GET ACCEPTABLE ANSWER. ON DOING MY OWN CHECKING I FIND THAT I AM ON 100 MB AND 100 MINS. I WAS UNDER THE IMPRESSION I WAS ON 250 MB AND 250 MINS THE SAME TARRI...

Resolved! is the offer still on to recommend a friend and we each get a £40 amazon voucher?

recommend a friend and get £40 amazon vouchers each is the offer still on?

Resolved! Business / Costs

Dear Sirs, I raised a complaint on 22nd May 2017 and was to have the matter corrected no later tan 26th May- Today - I find another barring note on the handset and cannot contact O2 via mobile device- on the provided 202 - Would someone be able to co...

Incoming calls blocked

Hi, I arranged to block all incoming calls to my phone a few months ago and now I want to unblock calls. I can't seem to find a way of doing this online myself. Can you help?

Resolved! New O2 contract through Carphone Warehouse

I have recently purchased a new phone and contract on O2 through Carphone Warehouse. The new telephone arrived fine and works well, no problems there. I was not however given any access details to a MyO2 account. As a result, I cannot access MyO2 to ...

Resolved! Late payment?

hi i was late paying the bill and it banned me from calls and text so i finnally paid it off and it gave me an authorisation code where do i put in the code?

Resolved! new contract,wrong tariff,but it didnt change over after talking to cs

new phone and pay monthly from 02,first time contract,but when i got home to set up phone,it was on wrong tarriff,but when i contacted cs they said it would be sorted after midnight,which it hasnt.

Resolved! change email address

I need to change my eamil address as my one is being disconnected. However I cant remember my password please can you help

Resolved! pay monthly sim

i just got a pay monthly, sim only contract..when i put in my bank details when ordering will that set up a direct debit to automatically take the money out or will i need to set one up myself?

Resolved! Unlock

I have been waiting over two weeks to unlock a phone I have paid off on contract.I've been sent two codes the same & they do not work. I have called costumer services four times without success.

O2

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