Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Change direct debit

I need change direct debit for my new bank account

Resolved! damaged phone

i cannot find my o2 insurance policy, how do i send it away to be looked at?

Resolved! 30GB sim only

Hello, Looking to join o2 but need at least 30gb. I'm looking at the 25gb for £26. I know o2 did sell 30gb for £30. Anyone know if I can change to the 30gb once I get my sim card? Surely they must still allow customers on this plan. Thanks

Resolved! Early Termination Bill for O2

Hi At the beginning of April I called custumer service to cancell my contract. I was told that there is a month of notice at it will expire this month. The same time I paid the rest amout of money for my device and I got my money back, which wasn't u...

Resolved! I want to unlock my phone, how do i do this?

I want to unlock my phone. How do I do this?

Resolved! Slight delay in paying my bill this month, options?

I'm on pay monthly with O2 and my payment is due 2 days from now, on th 3rd of May. Long story short, I've been on pretty bad hours at work this month and won't be able to pay it on exactly that date, but can pay it no problem 2 days from then, so on...

Unpaid bill due to woeful cust/servc

Having a problem with o2 also. £453 to be paid in 5 days or its getting passed to collectionsee.Because I withheld payment until I got an apology for terrible treatment. Either a written apology or discount. 3 calls (which got dropped o2 end) 2 live ...

Resolved! Reducing my tariff

How do I reduce my present tariff, I'm not using most of it now.

Resolved! Pay As you go account closed

Hii have not used my pay as you go phone for about 7 months and I no longer have service and my credit has disappeared.Anyone able to explain how I reinstate my service on pay as you go and get my credit back? Thanks ST

Resolved! Excess charges

I have recently travelled outside the UK and I have been charged 02 travel on certain days. I simply do not understand the reason for this?

O2

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