Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Roaming charges

Guys i am heading to spain in the mornig. I just wnated to confirm- n roaming charges are no longer appled? is that correct?Can i use my data allowance in Spain at no extra cost?TIAG

Resolved! Very Poor Signal.

Do O2 offer signal boosters? Moved to a new house and in certain parts have no signal at all. Thanks. Ash

new 4G SIM: "IMEI number not recognised"

I've just 'upgraded' my pay monthly 12 month contract and been sent a new 4G SIM card. When I follow the steps at https://www.o2.co.uk/4g/setup, as instructed, I can't find my handset in the list, so enter my IMEI number. I'm then told "IMEI number n...

Resolved! Scam number +88194860015? [yes}

Hi all, Last night I got a call from the following number: +88194860015. I rung it to find out who it was and got through to someone who was asking strange questions then hung up after 20 seconds. My husband did a search on the number and supposedly ...

Resolved! Paying 56 for nothing

I have a contract with 02 at the end of the 2 year contract i upgraded the phone (xmas just gone so 7 months ago) since then im paying 56 a month for a phone i have no service on i used my old sim as it was an upgrade i just remembered i have not bee...

Resolved! Voicemail Notification

Hi, I recently receieved a call form an unknown number so I declined it but they then left a voicemail - since i am a PAYG customer, i cannot/dont want to pay to receive this voicemail. There is also a notification on my phone which wont go away unti...

Resolved! International monthly bolt on

Can I get a 1 month international bolt on for £2 which enables me to ring Spain on a payg sim

Resolved! Calling mobiles in Europe zone

My new tariff shows i have unlimited calls and texts to Europe zone countries. Does that mean i call lithuanian mobiles for free all the time?

Resolved! I am being charged for messages when I haven't sent a photo?

I have just noticed on my bill that I have a charge for messages in my bill .I never send photos over text and have checked back to see dates etc and just texts?

Resolved! Cancelling a pay monthly contract

I'm paying for two contracts for two different numbers for some reason and iv never used the second one is their a way to cancel it.

O2

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