Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Why is my bill £30.38

Why is my bill£30.38

Resolved! Paying my phone bill

hi o2, I have an unpaid bill which I would like to pay. But I don’t have money at the moment, and I lost my job recently. I will be able to pay this bill in full next Saturday (23/09/23), when I receive money from Universal Credit. Plus I am aiming f...

Resolved! Data share

Hi can anyone tell me I have 3 account for my partner, my son and myself and I have nearly run out of data, can I share some of my son or partners data.

Resolved! Changing a Pay Monthly SIM and keeping same number

I recently took out a new pay monthly sim but staying with 02. They sent me a new SIM card to install but I do not know how to change it and keep my original number.

Can't pay bill

I can't ******ing pay for my bill online, Why the hell is it not working normally

No reply from Complaints Service

I am relatively new to O2 having transferred from Virgin having taken up a Volt contract. Part of the deal was an added Extra which was free for 6 months.I received my 3rd bill in July and was charged for the Extra, so went on Live Chat. The initial ...

Resolved! Fraud

Scammed !! No help from 202, no updates, cancelled direct debit as requested. Now hate O2 (was with Virgin). Account showing 1600 quid plus !! They said it would be sorted....but when ?

Leaving O2

na

O2 Switch Up In Store Error

Hi, I tried to do the O2 Switch Up in store yesterday morning to pre-order the new iPhone, all was going well until the final screen when it failed, this had happened to several other people - I tried another store and same issue, apparently an IT is...

Direct Debit Transfer

I have just had my sim plan moved from Virgin to O2 and I am not sure whether I need to pay my bill separately now. I had a direct payment set up with Virgin and in the emails I received from them there was this comment:" And just so you know, the on...

O2

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