Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 277668 Views
  • 2 replies
  • 2 kudos

Resolved! PAC Code

How can I get a PAC code to allow me to transfer to another company? I have been told that I need to call O2 from my mobile and then use an automated menu etc to do this... the catch is I am deaf and cannot hear an automated menu let alone use it? I ...

Anonymous by Not applicable
  • 1341 Views
  • 3 replies
  • 0 kudos

Resolved! Cancel contract

Looking at o2 homepage wanting to cancel my contact on my iPad as no longer needed seems I am unable to find any way of cancelling on line do I have to call and speak to a person

Anonymous by Not applicable
  • 1472 Views
  • 2 replies
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Change my phone number

I have recently changed networks to o2 and would like to keep my old mobile number, I have filled the form out online three times and it keeps saying failed. How to I change my the number on the new SIM card to my old phone number.

Anonymous by Not applicable
  • 1771 Views
  • 3 replies
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Resolved! Unlocking a phone

Why are O2 being so persistently useless/unhelpful when I ask them to unlock a network locked phone for use in Africa and they do not reply, close their contact us system at very short notice (since their most recent bill) and now, I fear I will have...

Anonymous by Not applicable
  • 1728 Views
  • 5 replies
  • 0 kudos

Resolved! Tethering in Europe

With the new laws about data and phone use in Europe not costing extra, can I use my phone as a hotspot to connect my iPad to use the internet whilst in Spain

Anonymous by Not applicable
  • 1563 Views
  • 2 replies
  • 0 kudos

Cancelled upgrade return to old tariff?

Morning allCan anyone confirm that when cancelling an upgrade you get placed back onto the tariff you were previously on?As per normal different answers every time I call up.RegardsIain8

Iain8 by Level 1: Joiner
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Resolved! Mobile 3G data

Hi, I have currently updated my daughters monthly sim to a pay monthly contract. My 02 and the contract we brought states 20GB of data but when I received the first billing payment to my house, it stated 5GB. If you could reply to me ASAP please to s...

Anonymous by Not applicable
  • 1024 Views
  • 3 replies
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Resolved! Travel package

Hi I have recently received my bill for September.On the 12th of September I ordered the travel pack, to use my phone abroad. However on the date of the 12th when I made some calls I have been charged a higher rate as well as the travel pack. how can...

Anonymous by Not applicable
  • 891 Views
  • 2 replies
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Upgrade on us advice needed

Hello everyone, so today (06/10/17) I received a notification from the MyO2 app saying "Speed to refresh, login today and upgrade today. On us." So went through with the upgrade paid 59.99 towards the contract to make it less of a monthly payment, op...

Paul112 by Level 2: Apprentice
  • 3724 Views
  • 29 replies
  • 0 kudos