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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! transferring a sim

I have an o2 pay monthly sim with a samsung galaxy phone . The sim is great but the phone has conked out completely. I am now looking at replacement phones on Amazon but need to know that I can swap the sim ok ?. Any advice would be appreciated befor...

Resolved! O2 wifi calling

Will O2 load 02 firmware onto a new Samsung S7 (unlocked) to facilitate wifi calling? I have (and have had for years) an O2 contract but on this occassion got a new handset via another route. I'm not adverse to loading it myself but what little I've ...

Resolved! Rate

Dear sir / madame, I want to go to the lowest rate that I will be outside of UK for a while. There is no condemnation on my contract , right?

Resolved! Help with viewing previous bills

Can anybody help me with viewing previous bills please? I have got as far as 'view previous bills' but when I click on my phone number, it tells me to choose which phone it is out of about 20 different options! My phone is very old and is not listed ...

4G in France

Can someone explain to me why I, as a long standing O2 customer, can't get any 4G in France? I just keep being told O2 don't support it, which is insane in 2017.... my pals in Virgin and Vodaphone are using the same French network and have no problem...

Resolved! Data sharing

Right. Things never go right for me and it’s so annoying! Basically after my iPhone took a swim (its completely dead) I decided that I’d take out a 2GB unltd mins + txts sim only package in a spare phone. (£13 a month) if that helps. I did this on th...

Resolved! Transferring number to a current O2 account to a new one

Hi guys, I have a query with regards to setting up a new account with O2, but holding onto the same number from a previous account where the contract has finished. I have been on various contracts with O2 for the past 7-8 years, but the contracts and...

Resolved! Calling Abroad (Spain)

Pay Monthly- Can I call Spain from my mobile and if so what’s the cheapest way to do this. O2 did an international card for £5 and it used to cost 1 or 2 pence per minute. Alas they don’t do this anymore.

Resolved! Travel to tunisia

Can anyone tell me options and costs for travelling to Tunisia for 1 weeks holiday? Thank you

Resolved! Contract Ending

My contract is ending in 20 days, and I don’t want to continue paying after the contract has ended. Obviously I know about the 30 days notice before the contract ends but is there a notice period after it has ended?

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