Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Data Usage out of control

Hi,I have been with O2 for many years and, being a very, very light user of my iphone 6, I have a very low cost monthly package. I think my mobile data limit is 100mb- could that be right?Now for years this has been fine. I have never ever run out of...

Nepal

I am in Nepal. I have access to the internet. My phone I fully charged. I can receive texts but I cannot send texts, make a call, pick up voice mail, receive or send mail. I cannot contact O2 by voice, text or mail. I have set up 'roaming abroad but ...

Resolved! Data roaming in Australia

How much is great the cost for data roaming Oz? Does it accummulate or is it done daily?Thanks

Resolved! Google Maps data roaming usage

Anybody kow how much data say a 30 minute trip uses in Europe?

Resolved! 30 day sim only

Just changed to a 30 day sim only contract. Will this contract renew each 30 days or do I need to renew it online each time?Thanks

Resolved! PAC Code

How can I get a PAC code to allow me to transfer to another company? I have been told that I need to call O2 from my mobile and then use an automated menu etc to do this... the catch is I am deaf and cannot hear an automated menu let alone use it? I ...

Resolved! calls and text from my phone store on my o2 account

Hi just a quick question how to see all dialed numbers and send and recived text from my phone on my o2 account is it possible please thanks regards Marios1

Resolved! Cancel contract

Looking at o2 homepage wanting to cancel my contact on my iPad as no longer needed seems I am unable to find any way of cancelling on line do I have to call and speak to a person

Change my phone number

I have recently changed networks to o2 and would like to keep my old mobile number, I have filled the form out online three times and it keeps saying failed. How to I change my the number on the new SIM card to my old phone number.

Resolved! Unlocking a phone

Why are O2 being so persistently useless/unhelpful when I ask them to unlock a network locked phone for use in Africa and they do not reply, close their contact us system at very short notice (since their most recent bill) and now, I fear I will have...

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