Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Received shiny new phone a couple of weeks ago - it included the first 'free gift' of a 64gb sd card, but there's no sign or comms about the 2nd "free gift on us"??! Am I supposed to do something?!
Hi I recently upgraded to a Samsung Galaxy s7 and received a Christmas cracker with a code to redeem a free gift. The website listed on it: o2.uk/offers does not exist. And there is nowhere to type the code in on the o2 website. I can view the availa...
Why is network coverage so very poor here? haven't had a signal all day today, very frustrating
How do I contact someone electronically when the Chat's are busy? My broadband provider PlusNet is offering me a better "data allowance" option on their Mobile Network for 50p more than I am paying o2 and I am thinking of going for it, but just need ...
I was charged 4a new contract sim which I cancelled within 14 days. Upon ringing I was assured this would be taken care of but whilst in hospital with a seriously ill son, an amount CLOSE 2 but not identical 2 the erroneous charge was CREDITED into m...
Joined o2 last friday so far service has been diabolical
HiI've already raised the issue with the complaints team so not expecting much else, but has anyone else switched from a SIM only to a pay monthly contract and then ended up having to pay disconnect/early termination penalties?The error appears to be...
Hi guys, Since I've had my replacement iPhone, the my device details section of MyO2 is showing as unavailable I've had CS reset my account on their advice but it's made no difference, and I got cutoff before I accessed and found this. So, the questi...
Calls from O2 to O2Are these calls free.
How long does it take to get a PAC code? I tried to call on Monday but after waiting over half an hour tried live chat instead. Following lots of messages I eventually got put into the contract queue...40 mins later I eventually get answered. I reque...
