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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
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  • 2 replies
  • 2 kudos

Resolved! Beats earphones for £1 - no code received

I upgraded to an Iphone 15 pro on 3 June 2024 and there was an offer for Beats earphones for £1. No discount code has been received?

PAC5 by • Level 1: Joiner
  • 513 Views
  • 1 replies
  • 0 kudos

Recent Upgrade

Basically my old device completely died on Sunday. I went into the O2 shop to get it all sorted, at first I thought they might repair it, but that seemed like it would be prohibitively expensive. So at that point I just wanted a new device and didn't...

robbbie85 by • Level 1: Joiner
  • 1768 Views
  • 11 replies
  • 0 kudos

Resolved! Is Switzerland in the Europe Zone (pay monthly)?

Hello,I'm considering switching to O2 as I'm travelling a lot to Europe and want to find out if Switzerland is part of the Pay Monthly Europe Zone, i.e. would I be able to use 25GB of my data for free?I found 3 links that contain that information. 2 ...

Daniel76 by • Level 1: Joiner
  • 2074 Views
  • 11 replies
  • 0 kudos

Monthly bill

Why is my monthly bill more than it should be seeing as Disney plus was removed

Rob33 by • Level 1: Joiner
  • 280 Views
  • 1 replies
  • 0 kudos

O2 have got really bad, charging for free bolt ons

Ive been charged £3 a month for International bolt on. Ive tried to remove it with the INTBOLTOFF texts but it never works, and on myO2 its listed as a 'free' extra.I think thats why I cant remove it, but its not free, as charged additional £3 every ...

I lost my sim card

Hi I want to request a sim card, because I have lost mine and I still abroad.

Adelgil07 by • Level 1: Joiner
  • 261 Views
  • 1 replies
  • 0 kudos

Urgent: change activation date of plan

Hi, I ran out of data on my 15£ package yesterday, and renewed it to a 20£, but it will only activate until the 20th of July Saturday and I need it before then. I have tried to change the activation date but I can't. Can you please help me activate i...

Jmq-14 by • Level 1: Joiner
  • 313 Views
  • 1 replies
  • 0 kudos

Top up

I used to top up my data by calling a number. What is that number

M1W by • Level 1: Joiner
  • 331 Views
  • 1 replies
  • 0 kudos

Disney+

I bought an Xperia 10 VI last month and selected Disney+ for 3 months as my "On Us" choice, but now I'm being charged £4.99 for last month and this month in this month's bill. Why?

Says we still owe money

Please help me as we believe (me and wife) that the account is up to date and paid today

Piersy79 by • Level 1: Joiner
  • 502 Views
  • 4 replies
  • 0 kudos
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