Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 111745 Views
  • 15 replies
  • 5 kudos

Resolved! poor reception, getting worse, lockerbie area

hello there, is anybody else experiencing simialr problems? it seems that for the past six months maybe more, the reception in my area is getting worse. i am not the only who has noticed this issue, many other o2 users i know are also experieincing t...

Anonymous by Not applicable
  • 702 Views
  • 2 replies
  • 0 kudos

Resolved! O2 tariff

Hi. My O2 200 24 month Bonus tariff is due to end soon.As it was set up so long ago I can't remember the relevance of the "Bonus" bit.Can anyone enlighten me? Thanks Brian

Anonymous by Not applicable
  • 688 Views
  • 3 replies
  • 0 kudos

Signal keeps dropping..

Hi, I have a problem with my signal dropping. I recently upgraded to a Sony Xperia Z1 on O2, and every day it drops signal, regardless of location. This can happen between 2 - 20 times a day, and it drops the signal for between 15 - 30 seconds every ...

Anonymous by Not applicable
  • 3196 Views
  • 14 replies
  • 0 kudos

Resolved! roaming triangle. windows htc 8x

Hi ive arrived in Denmark and a triangle has appeared on the top of my screen. I've found this is a roaming triangle but my roaming is off?!?! Am really confused now as to whether I'm going to come bsck to a horrendous bill, and am being charged. I'v...

Anonymous by Not applicable
  • 1024 Views
  • 2 replies
  • 0 kudos

Resolved! PAYG to Monthly SIM Swap Not Completed

Hi, I just got a new O2 pay monthly SIM last week. It came with a leaflet saying to text SWAP to 20220 to transfer my number so I did that and it said it can take up to 24 hours. As I understand it, my old PAYG SIM is supposed to have died within 24 ...

Anonymous by Not applicable
  • 1261 Views
  • 5 replies
  • 0 kudos

Voice mail Help and tips

To increase the time your phone rings before voice mail answers do this:**61*901*11*noofsecs# max is 30 secs has to be in blocks of 5 enter in time in (noofsecs) i.e **61*901*11*30# that would mean the phone would ring for 30 secs ##002# to disable c...

Anonymous by Not applicable
  • 2820 Views
  • 11 replies
  • 1 kudos

Resolved! No 3G cover

Wow! Really disappointed, bought a Nokia Lumia 520 as a first step up from a very basic Nokia for my OH. Been with 02 PAYG for years but guessed a monthly contract would be more cost effective.Now, with phone in hand there is no 3G coverage in the ar...

Anonymous by Not applicable
  • 1147 Views
  • 11 replies
  • 0 kudos

Resolved! what's the matter with my pay monthly contract ????????? please do reply quickly

I just got a pay monthly contract on 15th Nov, and make the payment every month in 16th, but today my outgoing calls are diverted, and I revieved a text which is "Your mobile bill's still 37.55 pounds overdue. We are diverting your outgoing calls to ...

Anonymous by Not applicable
  • 3304 Views
  • 11 replies
  • 0 kudos

Resolved! Can't call short numbers

Okay I know it's sad, but I tried calling the "short number" for mobile to register a vote for I'm A Celebrity, but the call fails.Other normal numbers work fine, but this one constantly fails.Are these numbers not compatible with the O2 network?

philw279 by Level 1: Joiner
  • 3997 Views
  • 16 replies
  • 0 kudos