Solved: 000000000001234

Blessed1 · ‎31-05-2018

How do you get rid of paying for phone messages to 0000000000001234 please?

MI5 · ‎31-05-2018

That is the generic text number for an SMS being converted to an MMS.

How to avoid it here https://community.o2.co.uk/t5/How-to-Guides/Accidental-MMS-Sending-and-How-to-Avoid-it/ba-p/1014132

Also, if using an iPhone, don't add a subject line to your messages and turn of that and MMS in settings.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎31-05-2018

Hi @Blessed1

That is the generic text number for an SMS being converted to an MMS.

How to avoid it here https://community.o2.co.uk/t5/How-to-Guides/Accidental-MMS-Sending-and-How-to-Avoid-it/ba-p/1014132

Also, if using an iPhone, don't add a subject line to your messages and turn of that and MMS in settings.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Andrew_H · ‎01-06-2018

This appears on the bill when a MMS has been sent to an email address.

jonsie · ‎01-06-2018

@Andrew_H wrote:
This appears on the bill when a MMS has been sent to an email address.

Or as a standard text that has converted to mms. It doesn't necessarily mean it's been sent to an email address.

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