Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Using O2 Travel Just don't Work for data when bought Please Help if you know Why

Being retired I tried to use O2 Travel in Sept in Spain for data on my iPhone 5S but it just keep telling me my phone couldn't connect to the internet and told me to go to setting to switch on my mobile data which is already switched on? Once I got b...

Resolved! 12gb extra free monthly data not working

I upgraded my phone on the 29th March with 4gb and it came with 12gb of extra data every month. Got a trxt msg that day telling me its active.I was then billed on the 2nd April. Now my phone is telling me I've run out of data. Under the phone setting...

Resolved! Data cap with O2 travel

Hi what is the data cap with O2 travel for outside Europe ie Turkey please?

Resolved! Guru

Why o2 guru is not working properlly today?

Resolved! do you need to open the credit agreement email for your order to be sent to you first o2 order onlin

hi everyone i justs ordered the new Iphone X taking out first contract with o2 i completed everything and expected my phone to be delivered next day (6 april) it never came and no email came for the order number only go the parcal numbver on MY O2 ap...

Resolved! Billed twice

I have been billed teice and need to know who to contact or what to do

Resolved! Payment day

Good Morning, Could you please let me know how can I change DD date? Thank you

Resolved! cost of using my mobile in India any help

anyone know ?

Resolved! Please clarify data speeds when roaming

Hi, Could O2 please clarify your data speeds while roaming. Middle of last year (June) there was a number of articles about O2 agresvly throteling data when roaming but O2 also stated this would be removed in the next few weeks. I am a frequent trave...

Resolved! finding the IMEI number of a broken phone, do not have the box either

Hi, My daughters phone is completely broken and for her to claim on her insurance she needs to provide the IMEI number of the handset, unfortunatley we cant get on the phone and we do not have the box to hand. Is there any way of recieveing the IMEI ...

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