Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! no network

I would like to know what is being done about no network

Resolved! Data disaster

Will customers be compensated automatically.?

Resolved! Still cant access my sites

Since thee collapse yesterday and fix this morning I still cant acces s my banking, email and so on, anyone else the same??

Resolved! 02

Hi i just wanna know can you cliam for 02 bring down i got told that if you are on 02 then that you can cliam

Resolved! Fault with internet and phone line and loss of communications on 6th Dec 2018

I would like to make a complaint about the loss of internet and communication error with my mobile phone line on 6th December 2018. Several people attempted to call me and simply got the message that my phone was switched off, when in fact it wasn't....

Resolved! Why is my O2 Service still not available?

The O2 network in my area has been down since before lunchtime yesterday (BD22 area) - does anyone know why please?

Resolved! No signal/unable to connect to network

how to get internet connection on myq2 phone?

text messages not being received

i dont seem to be receing text messasges on my iphoine 6s plus i have good signal but they do not seem to be cooming through i have reset my device but this did not make a diffrence p

Resolved! Premium text

Received a text which has charged my account without My knowledge. How do I get this refunded and how do I stop future texts?

Resolved! O2 phone service

Anyone else not able to make phone calls. Turned phone off and on but only emergency calls only showing

O2

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