Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Cancel account

How i can cancel account online??

Internet data transfer in populated areas/big city

The O2 telecommunication network doesn't respect the contract terms, and also me as a customer.I am very unhappy with this network. Yesterday I was unable to enjoy the Internet in the most important and tourist areas of London. And not only in London...

Resolved! Unwanted texts and emails

How can I stop O2 sending me unwanted texts and emails? The unsubscribe button on their emails doesn’t work and when I call 2220, I’m told I only receive information about my account. This is clearly untrue - I’ve had several texts/emails in recent w...

Resolved! Open 25% discount code

Does anyone know how a company in the Public sector can sign up to receive the 25% discount?

Resolved! Rejected for contract

So, a few days ago. I applied for 2 contracts with o2 separately (due to stock being available at the time). The first time I went through the process but cancelled as they had my old details for a closed account so cancelled and it said, I would hav...

Unlocking phone

I am trying to unlock my Samsung galaxy s7phone I spoke to somebody online and they sent me a code to unlock, I was told to put in an active sim and put in the code and it would unlock tried this twice now and no joy, the email also says if it does n...

Rewards

I just joined PAYG. Ported NY new number. Can't seen to join rewards. Can't call as 25p and I am on big bundle and don't want to have to excess top up. Very poor experience so far am thinking of going back to giff gaff

Resolved! Unwanted calls at crazy times

Hi everyoneI am receiving 1 sec missed called from +88, +67 and +68 numbers..they keep calling me at 5 and 6am! I am blocking the number but it keeps happening..it looks like that the last digit of the number changes every time.How can I stop this fr...

Resolved! how do I change my mobile to share data

I have just changed my package to unlimited call plan, and I'm now being asked to change my settings to share data, two questions A. What is sharing data in laymans terms? B. How do I do this without losing all my apps, ringtones etc? Thanks FL

Resolved! Will my husband be able to call from Andorra

I have a question my husband is about to do a coach tour to Andorra will I have to get him a bolt on so that he can use his mobile phone whilst there to call home?

O2

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