Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
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  • 20 replies
  • 5 kudos

Resolved! Swapping Contract Sim to Pay as you go phone?

Hey, I have a BlackBerry Q5 on contract with o2 at the moment, My contract does not run out until the middle of next year but I have gone out and bought a iphone 6 on pay as you go. The contract for the BlackBerry is for the phone and sim together, B...

Anonymous by Not applicable
  • 2885 Views
  • 11 replies
  • 0 kudos

Resolved! My number still has not transferred to O2 I am still with my old provider. Why is this???

My number still has not transferred from giffgaff to O2 and it has been nearly a month now. My phone still shows giffgaff and they have txt me to say that I need to "top up" and yet O2 have taken my monthly DD as arranged. I was told I didn't have to...

Anonymous by Not applicable
  • 1219 Views
  • 3 replies
  • 0 kudos

No texts coming through unless in wifi

Hi. I'm having a problem at the moment with my O2 account. I'm not receiving any texts unless I am in my wifi range. Even when I have a good phone signal it won't let texts through. When I get home from work and the phone picks up the wifi from my ho...

Anonymous by Not applicable
  • 1288 Views
  • 10 replies
  • 0 kudos

Resolved! SIM cards and Pay & Go

I have inherited my daughter's iPhone 4 after she upgraded and I would like to transfer my number and SIM card but the iPhone uses a micro SIM. Am I able to do this? Also, I would like to change to a Pay & Go contract. Please advise. Thanks David

Anonymous by Not applicable
  • 1221 Views
  • 5 replies
  • 0 kudos

Resolved! Online phone purchase - a few questions.

I 'think' I'm about to purchase am O2 PAYG smart phone online. I've a couple of questions, perhaps someone can answer. 1/ I may want to use the phone with my current O2 SIM only Pay Monthly account. Any issues doing this? 2/ If I do question one then...

Sim swap

my original sin was deactivated and when I tried going on my new sim, it still says no service????

Anonymous by Not applicable
  • 1003 Views
  • 5 replies
  • 0 kudos