Pay Monthly
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Forum Posts

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by Level 1: Joiner
  • 23398 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 213316 Views
  • 2 replies
  • 2 kudos

Resolved! Is this a scam O2 website?

Hi all,Got some replies on gumtree and one was from a EU mobile number and it became clear that the person was a timewaster.Got a message from "O2" this morning that I have sent a text to an international number for the first time and to login and ch...

Resolved! Slow 4G on Trains?

Due to a job change I now have to regularly travel from Southend on Sea to London via Train (c2c). Annoyingly the 4G speed is terrible. I tend to have plenty of 4G signal, although it's very slow to the point where it's taking 3/4 minutes to load for...

TMinside by Level 1: Joiner
  • 1001 Views
  • 3 replies
  • 0 kudos

Resolved! Travelling in Turkey

When travelling in Turkey with my UK phone which bolt on will be the best, International calls, texts etc @£3 or Internation data, texts etc at £4.99 per day actually used

SylviaCG by Level 1: Joiner
  • 470 Views
  • 1 replies
  • 0 kudos

Resolved! How long for pac code transfer?

I've just swapped to O2 today how long before my pac code ports my old number over?

Djw74 by Level 1: Joiner
  • 2168 Views
  • 1 replies
  • 0 kudos

Resolved! PORTING OLD NUMBER

i ported my old vodaphone number to a new o2 sim when will my old number port to the new sim?

KengiE by Level 1: Joiner
  • 2335 Views
  • 3 replies
  • 0 kudos

Resolved! cancel subscription

i have two sim on my cell. Both O2, one pay as you go and one monlty...i want to leave the montly one and just stay with my pay as you go....so i only have one working sim with the pay as you go subscription.

Ronewird by Level 1: Joiner
  • 625 Views
  • 2 replies
  • 0 kudos

Resolved! Data abroad

Recently I went to Greece and. Realised I couldn’t use my data abroad? Next week I am going to Poland and will need data to get around so how can I get it to work? This has never happened before, usually always works abroad without paying extra.

Rebecca4 by Level 1: Joiner
  • 719 Views
  • 3 replies
  • 0 kudos

07585904595 and 07920260369

I recently noticed that my monthly standard bill had increased so I wanted to find out why. From the bill I have been charged for 2 calls to the above numbers so I tried to check these out to see who they were. The facility on the My O2 page didnt re...

Resolved! Pac code unable to text

I'm trying to send for a Pac code.. texting as instructed to 65075.. ever time I do .. it says Failed. I'm fact any time I try to text any such service or text number with digits .. it fails . Anyone know how I can sort this ??

MG1 by Level 1: Joiner
  • 23164 Views
  • 3 replies
  • 0 kudos

Resolved! Charged by number

I received some texts the other day from 66299 saying I was being charged for texts by them. I never signed up for these. I have since blocked the number. I looked back at my bill and saw that I was charged again for a premium number that I never ask...

Duffy by Level 1: Joiner
  • 636 Views
  • 3 replies
  • 0 kudos