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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 238745 Views
  • 2 replies
  • 2 kudos

Resolved! NHS Discount after buying from Carphone Warehouse???

So I've found a good deal through Carphone Warehouse but it's not quite as low as I wanted to pay. I have an NHS discount available to use and I know that I can use it through O2. The lady on the phone at Carphone made it sound as if I could take out...

Sat nav

Huawei y6 won’t play sat nav through the radio it will only play through media player then can’t hear radio anyone have any ideas have checked all the setting

Lol1 by • Level 1: Joiner
  • 2105 Views
  • 7 replies
  • 0 kudos

02 Engineers cannot access faulty mast!

My 02 service has been almost useless for 3 months. October 1st I was told a mast was down and 02 were negotiating with the landowner to access it. It is still down. I have no data and a very patchy phone. Missing 70% of calls made to me. I've tried ...

Resolved! PAC code

I wish to cancel my sim only mobile account for iphone6s plus mobile number not in any sort of contracted period my contract officially end in October 2017 n just kept using my O2 sim until nearly a week ago but now upgraded with mobile.co.uk but sti...

Pemgem by • Level 1: Joiner
  • 1161 Views
  • 5 replies
  • 0 kudos

Resolved! Large Sim to micro Sim

Hi All, My Partner has an old contract phone with a large sized sim and she wants to change it for a Micro Sim with the same number so that she can use this in a new phone. Can she go to an O2 Store and get a sim, or is this something you need to mai...

gerry1964 by • Level 1: Joiner
  • 1072 Views
  • 3 replies
  • 0 kudos

Resolved! PAC code

If I’m changing to o2 from EE how long does it take for pac code to work

Louise2 by • Level 1: Joiner
  • 1844 Views
  • 3 replies
  • 0 kudos

Resolved! Cancel pay monthly account without being charged extra

Not sure if this is the right place posting this. So I came to the UK from Australia for 12 months work placement in Jan 2018, I went in on Jan 18th and told them my situation and they sold me a 12 month contract telling me that after I had left to c...

djohn316 by • Level 1: Joiner
  • 2279 Views
  • 12 replies
  • 0 kudos

Roaming in Austria? no data network at all with O2 sim?

Hey, I am in Austria since Thursday and cannot get data with my O2 sim card on an Iphone (independent if I use iphone 5s or 6s). Roaming is on. And it does not work with network selection on automatic as well as choosing one of the common austrian pr...

hgg by • Level 1: Joiner
  • 2927 Views
  • 3 replies
  • 0 kudos

Resolved! Switching from pay as you go to pay monthly

Two days ago I got a contract for a new phone and was told that it would take up to 24hrs to transfer my old number to the new sim. It's been over 48hrs and my number sill is not being recognised how long does it usually take?

Leona844 by • Level 1: Joiner
  • 894 Views
  • 3 replies
  • 0 kudos

Netflix Credit not being credited

Anybody else had the trouble with netflix credit not being credited to there netflix account after going through the process to claim the credit? TIA

willyb by • Level 1: Joiner
  • 3150 Views
  • 11 replies
  • 0 kudos
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