Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 15 replies
  • 5 kudos

Cant send messages on sony ericsson expedia mini

my phone is being repaired so have had my sim swapped over to another o2 sim card in another phone.done this with a guru on o2..can receive messages,internet and email, but cant send messages,have even reset phone,had the settings emailed to me and p...

Anonymous by Not applicable
  • 15 replies
  • 0 kudos

Resolved! Blocked IP?

Hi. Can I ask if the following IP address is blocked by O2: is a server in the US hosted by GoDaddy for a Mobile Game called The Infinite Black.The Forums which are located on the same IP can be accessed but the game itself cannot conn...

Anonymous by Not applicable
  • 35 replies
  • 0 kudos

Can't see my data allowance

Hello and happy 2015:) I've got a PayM phone line and a tablet line with O2 and not able to see my data usage be it via the myO2 website or a smartphone app. For the past 5 or so days I get the "there's a problem, please try later" message instead of...

Resolved! o2 Refresh Queries

Hello everyone, I have searched and searched through the FAQs and can't seem to find a decent answer. I am an o2 Refresh customer, I was about a year into an o2 contract (been with them for at least ten years as payg and then onto contract) and my ph...

Anonymous by Not applicable
  • 26 replies
  • 0 kudos


Don't use all my data on a monthly contract. So why am I not able to keep the data that I don't use? As I have paid for it. But if I run out of data I get charged for more. It's my I want to keep it so why are O2 taking it back from me. If o2 want to...

Anonymous by Not applicable
  • 26 replies
  • 1 kudos

Resolved! Call divert

Please can someone tell me whether it is possible to set up my phone (phone 1) to divert to another number (phone 2) if I don't answer it within 10 seconds BUT also have the call revert back to my voicemail on phone 1 in the event phone 2 is switched...

Anonymous by Not applicable
  • 54 replies
  • 0 kudos

Tariff not working

I changed tariff to BiG Talker yesterday and i got the txt to say 3000 txts and 100 mb and to top up again before the 5th but i now realise that the 100mb are being used as normal but none of the texts have been used it has charged me for texts i now...

Anonymous by Not applicable
  • 1 replies
  • 0 kudos

Resolved! Going abroad

Hello, I will be moving to Australia from Feburary and wondering how I cancel my monthly contract? I would like to keep my current number and use pay as you go. Thanks

Anonymous by Not applicable
  • 21 replies
  • 0 kudos

Resolved! sim up grade for pay as you go sims

hello a few years ago i could do up grade with a pay as you go im still on pay as you go is that still around thanx for reading

flower1 by Level 1: Joiner
  • 6 replies
  • 0 kudos