Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Forgot question

My sim card dosnt work so i cannot txt to activate it, plus i cant remember my security question, anyone help please?

Return “like new” phone

So much faff with this, but long story short, I waited for the Jiffy bag to return the phone that I decided I didn’t want during the 14 day cooling off period. As far as I can remember there was no return label, so I just popped the original box it c...

Resolved! Adjustment charge

Why am I paying O2 an adjustment charge of £2.70 per month, what's it for?

Resolved! Calling from Spain and Portugal

Why can I not make are receive calls from Spain and Portugal when I was there last August as I am heading back in the summer I want to make and receive calls on my o2 network

Resolved! Late phone bill

Phone bill is due the 30th but I don't get paid until 31st should I ring them and ask for a extention

Resolved! Enter employment%20code

What do you mean value of field

Resolved! Transferring data

Hi, I've read up on sharer plans but it doesn't seem to be relevant for what I need.I have two sim only contracts with different numbers, which I use for different purposes.One of them has a monthly data allowance of 8gb and the other one has 4gb.I h...

Resolved! Business to personal contract

Just got a new 3 year contract (business)But wasn’t told in shop that you couldn’t monitor data etc as business users can’t use my02 appMy wife left EE to join me on o2 and we’re now left unable to monitor data or calls etcWe’re very unhappy with thi...

Resolved! Joining O2 Sim Only with no Credit History

Hi All, Apologies if this was posted before but I couldn't find a definive answer!I'm new to the U.K with no credit history yet (I'm in the process of building some but again just moved here a few weeks ago).I've been approved for a monthly SIM only ...

Early upgrade

Hi everyone, I'm just wondering if everyone have to pay same fee for early upgrade. I took my contract a year ago, today if I would like to upgrade I would need to pay 387 pounds. Phone I took was Honor View 20 and they price for this phone for today...

O2

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