Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 455152 Views
  • 2 replies
  • 2 kudos

activating cellular data on my nighthawk m1 router

hello, i have set up my router and inserted my sim. it is asking to activate cellular data on nighthalk app, i have gone into settings and cant see anywhere to activate cellular data?can anyone help? please and thanks

damien by Level 1: Joiner
  • 2823 Views
  • 3 replies
  • 0 kudos

Cancel sim

Hiya, does anyone know how to cancel O2 sim without ringing in? The lines are down due to covid19 and I have no idea how else to try and talk to someone..... Thanking you

Hannah5 by Level 1: Joiner
  • 544 Views
  • 1 replies
  • 0 kudos

Order in Progress

How long can I expect ‘In Progress’ for an upgrade of a handset that was available when ordering ?There is no way of contacting anybody due to the high volume of calls and chats.Thanks in advance

andyleed by Level 1: Joiner
  • 1209 Views
  • 4 replies
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Overcharged despite ending contract

My contract came to an end in August 2019 - I cancelled in store. However, I was still charged, despite moving abroad to Vietnam and not using my sim. I spoke to an advisor in December when I was back in the UK and she re-cancelled my contract for me...

JWS91 by Level 1: Joiner
  • 612 Views
  • 1 replies
  • 0 kudos

Resolved! 6s overheating%20and%20turns%20off

My iphone 6s has started to overheat and become red hot in the top corner by the lense as soon as the phone is in use. It allows 1 call or social media browse then says it needs to cool down. I have deleted recently loaded Zoom app, nothing else new ...

HG70 by Level 1: Joiner
  • 1091 Views
  • 4 replies
  • 0 kudos

Resolved! Open

I’ve upgraded now and how do I know process my open discount

Open1 by Level 1: Joiner
  • 499 Views
  • 1 replies
  • 0 kudos

Whatsapp Hack

My Whatsapp account has been hacked will this effect my phone bill or anything else on my phone? I have reset the phone.

Resolved! Billing text message not from O2

This message I receive d but not certain it's o2 as their name did not apear as sender. O2 app says the bill is paid so very suspicious."O2:We were unable to process your latest bill. In order to avoid fees, update your payment information via: "

RCL76 by Level 1: Joiner
  • 720 Views
  • 2 replies
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Activate my%20Sainsburys%20discount

I want to Activate my 20% Sainsburys discount,but I'm having trouble finding to correct webpage...o2.co.uk/open.sbury? Is that the webpage. Or is there another one. Look forward to any help. Yours Pete

Peter01 by Level 1: Joiner
  • 1512 Views
  • 7 replies
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Tariff Upgrade - will I keep my bolt on?

Hi, I'm looking to upgrade my tariff to get more data, but I'm not sure if I'll lose a monthly recurring bolt on I have. I got the phone and contract through Carphone Warehouse, the contract was listed as 30gb of data, but in the myo2 app it shows 15...

Kozlo by Level 1: Joiner
  • 1149 Views
  • 2 replies
  • 0 kudos