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Billing text message not from O2

RCL76
Level 1: Joiner
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This message I receive d but not certain it's o2 as their name did not apear as sender. O2 app says the bill is paid so very suspicious.

"O2:We were unable to process your latest bill. In order to avoid fees, update your payment information via: <Link Removed>"

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MI5
Level 94: Supreme
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@RCL76 

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 3
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2 REPLIES 2

MI5
Level 94: Supreme
  • 152935 Posts
  • 652 Topics
  • 29192 Solutions
Registered:

@RCL76 

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
557 Views

MI5
Level 94: Supreme
  • 152935 Posts
  • 652 Topics
  • 29192 Solutions
Registered:

@RCL76 

Please edit the link out of your post to prevent others from clicking on it.

Go to options then edit and delete the link text.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
553 Views