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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237942 Views
  • 2 replies
  • 2 kudos

Charged for a non existent account

I received a bill yesterday for an account i haven't had for a very long time. I closed my account with you on the 13/11/24 **********, I have been charged £17.33 for a very old phone number ending in 6271 , account ********** , it's years since I us...

Anonymous by • Not applicable
  • 131 Views
  • 3 replies
  • 0 kudos

Resolved! Phone stolen -require replacement sim

Phone was stolen, can I have a replacement sim for ************ sent to ** ***** **** ******* [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Where is my phone??

Where is my new phone? Order page said in stock 24 delivery but all i get is a text message.....your order is taking longer than usual.....Very disappointed you shouldn't be allowed to take my upfront payment sign a new contract if you cant deliver a...

Ceejay123 by • Level 1: Joiner
  • 246 Views
  • 1 replies
  • 0 kudos

Resolved! Cancel my contract

Hi looking to cancel my contract that ends in a few days on 8th so I don’t get charged

Jarlath by • Level 1: Joiner
  • 242 Views
  • 4 replies
  • 0 kudos

Upgrade

Hello,there is Uswitch deal 80GB for £9.99 per monthcan I please get it on my current phone number ? https://www.uswitch.com/mobiles/sim-only-deal/2427df0835caa25a2cc0c64d51b7c3a24877c826/?position=10&list=compare%2Fsim-only-deals&list_loaded_id=ee53...

Sidali by • Level 1: Joiner
  • 342 Views
  • 3 replies
  • 0 kudos

When will my services go back on?

Hi. please can you help me. my number is **********. my services got stopped. I’ve paid my outstanding bills. when will my services be back on? [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Tracey23 by • Level 1: Joiner
  • 91 Views
  • 2 replies
  • 0 kudos

New order for collection

Hi, Ive created a new account and started a new plan. Looking for an update on my order as it’s not showing on my account

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