Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Hello How do I pay off my o2 device plan? And please I beg DO not tell me to call the customer service on whatever number. I have called them about 5 times and they won't take any payment from me over the phone. I don't want to leave O2 but I want to...
How do I expedite the process to get my number ported from another network? I have contacted customer support and told my order is stuck in a queue and will hopefully be completed in 7-10 days. Surely this is not right and far too long?
I received notice today that my sim only contract is increasing by 12% from October 1st. Pretty sure an increase of this amount wasn't mentioned in the T&Cs. I will be contacting O2 to follow this up. Greedy...
So I've got an active compaint open, they offered a final letter, I agreed. Then I had a voicemail telling me I'm to wait a week for the "Exec Team" to contact me about my issue. Long story short O2 is telling me they haven't recieved my "Switch-Up" ...
Hi i did do a new contract with a new numberlast night at 5pm about this morning they disscennect my old number and how long i dose it take for my new contract to setup as it is a esim Kelly xxx
Hi all, I've upgraded with O2 after being with them for a little over 10 years at this point, I had always had the extras of disney plus and amazon prime since they were available, always had the promotional period of 6 months. Literally never had th...
@Dave-O2 Dear Customer Service Team, I hope this message finds you well. I am writing to request your urgent assistance regarding an issue with my mobile accounts and billing. Previously, I had a contract for Account No: ********** which has now expi...
I am using up my data very quickly the past 2 months and wanted to know if there is some way I can see if something is running that is doing this please?
@Dave-O2 Last week I requested to have my existing PAYG number migrated to a new Pay Monthly plan. On Monday I lost signal on my existing PAYG SIM and since then the number still hasn’t been migrated.I’ve called O2 several times and each time I’ve be...
I've had text and emails for 3 days saying its on way but still not arrived and they cut my sim off as Was keeping the number
