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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237211 Views
  • 2 replies
  • 2 kudos

Close my contract

Hi I want to close my contract but keep my number and go back to pay as you go

Phone restrictions will not let me call out

Please can an advisor urgently call me. My phone has been barred with no reason, my bill has been paid. It has not worked for over 24 hours, I need my phone for emergencies!I cannot call customer services from my phone as it won't let me !

Mzpiwi by • Level 1: Joiner
  • 109 Views
  • 1 replies
  • 0 kudos

Please where is my order

I have paid for this phone new upgrade and still not received but you still charging me. My name is Edna ************** [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

asarejay by • Level 1: Joiner
  • 103 Views
  • 1 replies
  • 0 kudos

Changing pay monthly sim

I’d like to change my sim only monthly tariff to a lower rate with less data, calls and texts however the shop doesn’t show many options. Is there a £5-£8 a month sim that offers lower GB?

Carlos21 by • Level 1: Joiner
  • 135 Views
  • 3 replies
  • 0 kudos

Free early upgrade but still being charged for my old phone!!

I recently got an email stating I could upgrade for free! However, when I went through the contracts and things to set up a new contract it had changed the direct debit from the initial upgrade screen from £45 a month to £67 a month which I thought w...

Annie1215 by • Level 1: Joiner
  • 158 Views
  • 2 replies
  • 0 kudos

Pay phone bill

I’d like to pay my phone bill and no one is answer the phone and I’m not receiving a code to log in to pay said phone bill

CsgM_2001 by • Level 1: Joiner
  • 60 Views
  • 1 replies
  • 0 kudos

Paying my monthly bill abroad

It won’t let me pay my bill abroad as when logging in it asked for the security 6 digit number to be txt to my phone, but as I’m abroad it won’t txt to me as it’s not beginning with 07 out here +44

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