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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 242078 Views
  • 2 replies
  • 2 kudos

Resolved! Not renewing my contract

Im trying to cancel my contract but cant get through to anyone 

Alex1234 by • Level 1: Joiner
  • 233 Views
  • 1 replies
  • 0 kudos

Contracts

Hello I currently have an O2 contract for 24 months and my wife is looking to get a contract if she gets a contract can I get my contract moved over to her account/billing account

LWX by • Level 1: Joiner
  • 249 Views
  • 3 replies
  • 0 kudos

Resolved! 3G switch off

I had an email from o2 today saying my mobile phone will not receive data after next year, as did both of my parents. we all have phones that only text and make calls so does this mean we all have to buy new mobile phones, that we don't want, to cont...

AbiSindy by • Level 1: Joiner
  • 348 Views
  • 1 replies
  • 0 kudos

Resolved! Phone Upgrade

Placed an order on 06/12/24 for an iPhone 16, thinking it would come next day because I ordered within the timeframe for it. Still no phone and no actual update

La95 by • Level 1: Joiner
  • 252 Views
  • 1 replies
  • 0 kudos

Device not delivered

Why when I ordered a phone 29th November, which still has not been dispatched, can I not canvcel the order, I am being told I need to pay for the device before I can switch and I don't even have it. This is whats commonly known as FRAUD!!!

Elaine57 by • Level 1: Joiner
  • 299 Views
  • 2 replies
  • 0 kudos

Upgradw

Hi I would like to upgrade my phone i have money left on my old device can I pay it off in a few days

Angie356 by • Level 1: Joiner
  • 131 Views
  • 1 replies
  • 0 kudos

Resolved! O2 Travel Inclusive Zone

HiI have trhe O2 Travel Inclusive Zone included in my tariff.O2 advise me that this will not include calls to US numbers when in the US. For example, if I wanted to book a restaurant.Is this correct ?

Eppoes by • Level 1: Joiner
  • 359 Views
  • 1 replies
  • 0 kudos

Resolved! Device plan ended

Hellomy device plan has ended but I have still been charged. Please can this be cancelled and refunded so I am just paying airtime.kind regards katrina

Katrina2 by • Level 1: Joiner
  • 193 Views
  • 1 replies
  • 0 kudos
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