Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Disney + free 6 months.

Hi. I upgraded and received 6 months free Disney + however I wasnt sent an email link for the offer. When I add Disney as extra it wants to charge me £5.99. How do I get the link so it's free? I've rang and tweeted o2 numerous times with no response....

Resolved! Bills

How do I view old bills from a few months ago? Have looked all over the website. Thanks, Brian

Overcharged bill

I was grossly overcharged of my usual device bill for two of my devices. I pay £56 and £37 but was charged £131 and £112. Been trying to call the contact centre but its a long queue

Student discount

hi , I have got my unidays code that I retrieved online but when I text it to the number 61202 it says the code is not recognised. Not sure on how to solve this? Many thanks for any help regarding this

Payment taken out of bank but my bill still showing outstanding amounts

My monthly bills have been paid in full on 27 March, however when checking myo2 it was showing that two amounts had not been made and a request for a further £96+ has been made and a block put on my calls, not able to get through to an advisor for th...

Why isn't my data rolling over

my data on my pay monthly tariff isn’t rolling over and i don’t know how to get it, someone help please! [Edit: topic title clarified]

Resolved! BEWARE. O2 Fraud

Hi.Just thought i'd stop by to let you know about a chat message i just got. "From02: we were unable to process your last bill. To avoid suspension of your contract , please update billing information now.billo2contract.com" If you receive a message ...

O2 stealin my money

O2 stealin my money, how can they do this ?I canceled 18th march by 3 different ways ( on phone, live chat and shop). I didnt collect but O2 STILL STEAL MY MONEY.The customer services close but !!! When l try buy the phone on the phoneline, they can ...

Data

Hi I have no data left for the rest of this month and i cant understand how its ran out! Can you help with this?

cant pay bill

I'm on universal credit and struggling financially at the moment and i cannot afford to pay my bill

O2

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