Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Pay monthly sim

Wondering if anyone can help me at all?I’ve just taken out a Pay monthly sim by accident(I know it sounds weird and how could I take it out on accident). I wanted to see if it would allow me for when I do June time but it’s now waiting to be delivere...

Resolved! Insurance claim

I've broken my phone... screen doesn't work how can I make a claim ?

Resolved! Accessing separate 02 account for iPad using same iCloud as phone

Hi,I cannot seem to get onto my iPad billing account, which is in my name, because I have to enter the iPad’s number to get a code to be able to set it up. However, I have set up my iPad using the same iCloud as my phone, so it’s using that phone num...

Resolved! My SIM card won’t work in another unlocked phone?

Hi, I’ve recently bought an unlocked iPhone 8 Plus as my currently phone is faulty. When changing my sim over to the new phone it doesn’t seem to be working? I’m on a pay monthly sim only?My partner tried his Vodafone sim and another Giffgaff sim in ...

Resolved! Upgrade - Sim 1 not provisioned

Good Morning, Apologies if this is not the correct place to put this, I've just received a shiny new phone, put in the new sim card and have tried to do a sim swap by text (necessary because my current sim doesn't support 5G), however, this text won'...