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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 271452 Views
  • 2 replies
  • 2 kudos

Payment

I have had my services restricted as I can’t afford my bill. Could these please be lifted until next Wednesday when I will be able to pay.xxxxx xxxxxxxxxxxxxxx [mod edit: please do not post personal information such as phone numbers on the public boa...

Paymen1 by • Level 1: Joiner
  • 568 Views
  • 3 replies
  • 0 kudos

Phone bills

Hi, I am deaf so I supposed to pay £20 a monthly so why charged me extra £0.54p? I'm agree with £20 a month only. By any chance can you change back to £20.00 please? Not £20.54 ...

Cjf by • Level 1: Joiner
  • 356 Views
  • 1 replies
  • 0 kudos

Family Plan

How do i set up a family plan as another member in the same household would like a phone contract but i don't know how to set it up any answers or ideas?

Drew1 by • Level 1: Joiner
  • 405 Views
  • 1 replies
  • 0 kudos

Scam Txt from O2

Please be aware of a txt message from 07881742345 advising that O2 were unable to process your latest bill and wanting you to click on a link to update your payment

Penfold99 by • Level 1: Joiner
  • 567 Views
  • 2 replies
  • 0 kudos

iPhone WiFi Calling Won’t Enable

My wife’s iPhone 7 will not enable on WiFi calling. I’ve been through the same loop with O2 at least 6 times and have visited their local store, all to no avail. It’s really frustrating as we have no O2 mobile signal at home and my wife is not gettin...

Activate replacement sim

I need to activate my sim I can’t message as I lost my old sim and the online service is down

Pissedoff by • Level 1: Joiner
  • 465 Views
  • 1 replies
  • 0 kudos

Cant contact anyone about a late payment

Due to the current covid situation I wont be able to pay this month's bill. I have read all the details that say I can defer a payment but I cannot find any to contact o2 regarding this. I need my phone to contact family who are vulnerable to help ou...

Resolved! How to get my phone reconnected?

My phone was disconnected because I hadn't paid my bill, I know this is wrong of me but after being out of work I had to prioitise food and rent first. I chatted to an online advisor as I want to pay my bill tonight (just after midnight) when my mone...

Anonymous by • Not applicable
  • 49553 Views
  • 9 replies
  • 0 kudos

Resolved! Order

Hi, I placed a order on Thursday the 9th for delivery today. I have not received the item and not heard from any couriers. Can some please help.

Ben3 by • Level 1: Joiner
  • 720 Views
  • 3 replies
  • 0 kudos

Phone unlocking

I have given my imei number to O2.double checked it,to make sure it's right.this morning received an email to say that my device is not being used on this network even though I'm still using it...please help

Hamsh22 by • Level 1: Joiner
  • 677 Views
  • 4 replies
  • 0 kudos
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