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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 255196 Views
  • 2 replies
  • 2 kudos

Resolved! O2 refresh to sim only deal

Hello is it possible for me to use refresh to pay off remaining contract, keep the handset and go on to a sim only deal? Thanks in advance

Gm1 by • Level 1: Joiner
  • 1179 Views
  • 7 replies
  • 0 kudos

Problem with o2 bill

In February I upgraded my phone, also said I wanted to return to a personal contract from a business contract and keep the same number. Paid up outstanding amount on business bill. Now having trouble viewing anything other than my business account on...

FedupPat by • Level 1: Joiner
  • 498 Views
  • 2 replies
  • 0 kudos

RPI increase

There is the April RPI price increase documented as 2.7%. However it seems to have gone 3.8%. Typical O2.

gmorris by • Level 1: Joiner
  • 385 Views
  • 1 replies
  • 0 kudos

Define'the most urgent circumstances'

Hello to all.I'm posting this on the community site in the hope that somebody may be able to advise me. My phone no longer works as it should do - a lot of my calls are going straight to voicemail without ringing the phone. This now includes my mothe...

loveclose by • Level 1: Joiner
  • 1544 Views
  • 8 replies
  • 0 kudos

Resolved! Chose the wrong item

I made a contract just relised that i chose the tablet s6 lite and not the actual s6 tablet will i be able to phone them tomorrow and cancel the contract as it hasn't arrived yet and won;t be untill the 30th or have them change the contract to the ta...

Ross11234 by • Level 1: Joiner
  • 960 Views
  • 4 replies
  • 0 kudos

iPhone XR won’t set up

I’ve just received my iPhone XR - it won’t set up using quick start from my iPhone 7 as the screen on the 7 just says connecting for ages and when I try to set it up manually from iCloud restore it sends a verification code which I put in but then ge...

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How do I cancel my contract that I have just applied for and how do I stop my order

Kian by • Level 1: Joiner
  • 445 Views
  • 2 replies
  • 0 kudos
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