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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 235825 Views
  • 2 replies
  • 2 kudos

Upgrade

Can you offer a better deal than what it says on the website

Ryan13 by • Level 1: Joiner
  • 626 Views
  • 4 replies
  • 0 kudos

Surface Pro X - Account Not Active

Hi guys, I have recently bought a Surface Pro X on a new contract, but the SIM won't activate. I've tried all of the standard things to try and liven it up, but no luck as yet. Is there anything I am missing? The computer has been on with the SIM fit...

One off data bolt on

Hi I’ve purchased 1GB bolt on data to keep me going until my monthly tariff is due which was the 13th April but I’ve had my bill and it’s still there saying expired 13th May, why is is called a one off if I’m going to be charged every month and how d...

Bolt-on by • Level 1: Joiner
  • 664 Views
  • 3 replies
  • 0 kudos

Moved from o2 business to o2 consumer, when does PAC switch over occur?

HiAfter closing my business I have moved to a consumer O2 account from my business O2 account. When I ordered my consumer O2 SIM, I submitted my PAC. Now have the consumer SIM and have put it in my iPhone, but when does my old number get moved over p...

gr4z by • Level 1: Joiner
  • 2673 Views
  • 19 replies
  • 0 kudos

Blue light discount

I would like to add my blue light discount but am unsure how??

Over charged on bill

I seem to of been overcharged on my bill. But when I go though it all there’s nothing that they should of charged me extra for. Why is this?

Atlanta by • Level 1: Joiner
  • 731 Views
  • 4 replies
  • 0 kudos

Call merging

How can someone help activate call merging please on my acount

Over priced data

Hi AllWhy is 02 cheating Personal Data Customers ?02 Personal customers appear to be 'charged' 24 x more for data on average than Business customers for the same dataEgAn identical software update uses 33 x more data for Personal Users.Every service ...

12345 by • Level 1: Joiner
  • 672 Views
  • 2 replies
  • 0 kudos

Resolved! Huge payment taken, no notice

Hi, I need help and I have no idea what to do.I missed a bill for my iPad two months ago, this is on direct debit, so they tried to take it again next month and although it failed, I made a payment on the account for the bill amount as I had the mone...

Pak code won’t transfer?

I’m out of contact with O2 Uk but the O2 site on iPhone 11 deals is way more than others so I’ve found a deal on mobile phones direct but when I put in the pak number it won’t accept it and they are saying I’m still in contract but I’m not? Double ch...

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