This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 253236 Views
  • 2 replies
  • 2 kudos

Overdue bill for cancelled order

Hi,I took a contract online which was subsequently cancelled,(under advice from local store) due to poor handling and driver from the online system, with a new contract being taken out in store.Firstly, the 50£ upfront cost has still not been refunde...

New sim needed for sim only deal?

Does anyone happen to know if you just keep your existing sim when you switch to a ‘sim only’ deal on o2?? I’m an existing pay monthly o2 customer and changed tariff yesterday to a 30 day sim only one. my usage is showing the new deal, but I haven’t ...

HollyG by • Level 1: Joiner
  • 791 Views
  • 4 replies
  • 0 kudos

Apple Watch Data Plan

I currently have an apple watch connected to my number. I want to upgrade to a new watch through O" but as I already have one conncted, I am unable to place an order. How do I get the data plan removed in order to do this? I have rang O2 this morning...

KatieAnna by • Level 1: Joiner
  • 517 Views
  • 3 replies
  • 0 kudos

Resolved! Data Sharing

I haven't posted before, but I am a little annoyed at O2s sharing policy which is absolutely rubbish. I have a longstanding O2 monthly contract and want to share my data. Having just spoken to 202 I have been told I would have to cancel my contract a...

vix2000 by • Level 1: Joiner
  • 2534 Views
  • 14 replies
  • 0 kudos

Account is for a third party

I have set up an account for my father in law in my name. I'm a bit worried if I text SWAP to activate the Sim it will change my own number and contract which is with a different provider

Jean2 by • Level 1: Joiner
  • 597 Views
  • 1 replies
  • 0 kudos

Cannot pay bill

I cannot pay my bill on time and cannot get to talk to o2 what do I do?

Romy1984 by • Level 1: Joiner
  • 486 Views
  • 1 replies
  • 0 kudos

How do you request a replacement SIM online?

O2 website states that there are two ways to request a replacement SIM. Ask in your local O2 storeCall Customer Services on 202 (Pay Monthly) or 4445 (Pay As You Go), free from your O2 phone. Obviously the stores are closed at the moment and the 202 ...

BlakeMA by • Level 1: Joiner
  • 23685 Views
  • 1 replies
  • 0 kudos

Esim

Hi am new to O2. How do I go about getting an Esim? Tried calling 202 but they are only accepting urgent calls. Help!

Pierre by • Level 1: Joiner
  • 309 Views
  • 1 replies
  • 0 kudos

pac code

Im leaving Vodafone and joining O2. I have a PAC code from Vodafone, but what do I do with it, in order to use my old number???

Top Kudoed Authors
View All
Top