Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 432799 Views
  • 2 replies
  • 2 kudos

Want my partner on family plan

how would I go about getting my partner a new phone contract on family plan and adding it on to my bill as I already have a contract but don't want 2 separate bills if that makes sense? Sorry if I sound stupid

sundeep1 by Level 1: Joiner
  • 1576 Views
  • 3 replies
  • 0 kudos

Data

I ran out of data, so decided to change my tariff to start from my next bill date on the 18th, but it won’t let me add on a bolt on to keep me going until then. Anyone have any idea what to do?

Family plan

My daughter is part of our family plan but she wants a new contract in her own name can she leave the family plan at any time?

Veronica by Level 1: Joiner
  • 434 Views
  • 1 replies
  • 0 kudos

No calls

I cannot receive calls or make any

Phone won't accept or make calls

All day - Phone won't accept or make calls. O2 site says they're "dealing with it" & "turn phone off and on" - but doesn't help. Can't reach customer services. I know a lot of people are in the same boat - when are we going to get either: Our service...

ebgt by Level 1: Joiner
  • 1645 Views
  • 6 replies
  • 0 kudos

Resolved! Changing spend cap

Hi I'm trying to remove my £0 spend cap, does anyone know how to do this without speaking to anyone?

nfoulger by Level 1: Joiner
  • 555 Views
  • 2 replies
  • 0 kudos

Resolved! Phone not working and under warranty?

How do I contact o2 currently to discuss my daughters phone? It’s and A51 and have only had it for a couple of months but has stopped charging/ working in last couple of days. Have tried everything to get it working again but no joy. Would like o2 to...

Jake2 by Level 1: Joiner
  • 615 Views
  • 2 replies
  • 0 kudos

Resolved! Change billing date

I would like to change my billing date, as I do pay the bill every month... but the current billing date is not consistent with when I have money available. This then means i am charged a late payment amount every month. I have tried without sucess, ...

Moyah8 by Level 1: Joiner
  • 1967 Views
  • 7 replies
  • 0 kudos

PAC number

I can not send text INFO to 85075 or PAC to 65075 why ? Every time received message : Can not be send. I have monthly contract. This contract expired many months ago,and I have not renewed it.

Tomtom40 by Level 1: Joiner
  • 532 Views
  • 1 replies
  • 0 kudos