Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 115786 Views
  • 24 replies
  • 5 kudos

Resolved! Spam text message?

Anyone know if these are genuine O2 phone numbers? 0345 450 1502 0203 640 9026 I've just received a text asking me to call them - the live chat folk say the text is from a spammer but I've just changed my password and the confirmation has come from t...

Anonymous by Not applicable
  • 5899 Views
  • 16 replies
  • 0 kudos

Not receiving texts

My Samsung s7 is not receiving texts. I am able to send them but don't get them back (when I know they've been sent by other people,. Anyone heard of this?

Anonymous by Not applicable
  • 8151 Views
  • 8 replies
  • 0 kudos

Barred

New business and new contract phone and today i receive a text from O2. We have barred your phone. If you did not request this please call this number? Oh yeah great with no access to 4G or phone cos you have bloody barred it.............why ????? an...

Anonymous by Not applicable
  • 1715 Views
  • 10 replies
  • 0 kudos

Resolved! Sim

My sim has been lost for past couple of weeks, I keep getting charged for added data out of my bank when I havnt had the sim what do I do?

Anonymous by Not applicable
  • 3413 Views
  • 3 replies
  • 0 kudos

Mobile Data

I never seem to have any mobile data I have checked my settings and everything seems to be in order but I never have data service so I'm basically paying for something I'm not getting?Advice please

Anonymous by Not applicable
  • 703 Views
  • 3 replies
  • 0 kudos

Resolved! £5 Big bundle - min £10 payment!?

I have just changed to the £5 big bundle, and only need it for 1 month.The only way I can see to pay is with a minimum of £10...Is there a way of only paying the £5?

Anonymous by Not applicable
  • 1525 Views
  • 9 replies
  • 0 kudos

Resolved! Hello

i can't remember my number again 

Anonymous by Not applicable
  • 5978 Views
  • 3 replies
  • 0 kudos

Resolved! Mobile numbers I have been paying for but do not Know where they come from ?

i was contacted by moorcroft debt recovery for an overdue bill for £24.97.I had just paid £77.62 to 02 on 11th May 2017 The numbers are [removed] . I do not know what these numbers are or where they came from but seemingly I have been paying them sin...

Resolved! Pay and go abroad

I'm going to lanzarote soon, I'm on pay and go and will be on and off Internet etc. How much will I be charged per day?

Anonymous by Not applicable
  • 1947 Views
  • 2 replies
  • 0 kudos

Resolved! Run out of data before next bundle date

I've run out of data allowance and am being bombarded with £1 for 50MB with 13 days to go till next bundle, is there a way of restarting immediately?

Anonymous by Not applicable
  • 6674 Views
  • 3 replies
  • 0 kudos