Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Upgrading via uswitch

So found a good deal on uswitch for the iPhone 11 with 02 ( over £10 cheaper than 02’s offer via their app ) my contract is up on the 17th June 2020. I am due and upgrade with 02. Will it be ok to go via uswitch for the upgrade? Thanks in advance.

Resolved! Student discount

I just upgraded my phone and the person I spoke to said I could add my discount until the phone had been shipped. It’s been shipped today but I still can’t add it onto my plan - does anyone know how I do this ?

Neatgear mobile router data

I have a netgear router with two sims, 75gb and 50gb and the two cost around 62 a month. O2 now offer 150gb for 36.84 but I can't communicate with anyone to change to it. Can you advise how I could change my package. Thanks

phone bill

How do I pay my daughters phone bill, her number has gone of the app every time I ring 202 it cuts of or don’t have the options someone help me as he phone has no device

Resolved! Direct Debit change of date

Hi, Tried to get hold of someone, as i need to change the date of my bill. A wage change date has been made and i'm unable to pay on time at the moment. Who anyone be able to help? Thank you

Switching number between o2 accounts

I’ve brought a sim only deal from o2 but I want to swap my number from an o2 account which is out of contract. How do I do this please ?

Pay monthly sim only

Yesterday I ordered a pay monthly sim only deal on my account for my sons phone as there was a great deal available! It is due to be delivered tomorrow however I don’t want them to change my number, I got a text from o2 this morning saying “to activa...

Huawei watch 2 4g sport Smartwatch

Will my Huawei watch 2 4g sport Smartwatch be able to have a sim card with the same number as my phone?

Conference call

Why can't I merge calls. Make a conference call

Resolved! Leaving 02

As expected I am trying to leave 02 and stuck in a web page loop of click for help and click here blah blah and no link on my account to leave 02. Need some assistance please as I no lnoger own the phone. Where do I go to close/leave/cancel/end/termi...

O2

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