Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 111602 Views
  • 15 replies
  • 5 kudos

Resolved! Can't afford to pay

Hi guys, first post Basically, I've never missed a payment in the 10 years or so I've been with o2 but I've recently switched jobs so can't afford to pay on my usual day. I get my bill at the start of the month and the direct debit is set up for the ...

Anonymous by Not applicable
  • 1251 Views
  • 5 replies
  • 0 kudos

Resolved! Phone Charges on Pay and Go

I havent used my phone today and it has been at home with WiFi but I have been charged £1? Any clues why this might have happened?

Anonymous by Not applicable
  • 638 Views
  • 1 replies
  • 0 kudos

Resolved! cancel

I want to cancel my sim only pay monthly contract

Anonymous by Not applicable
  • 1109 Views
  • 3 replies
  • 0 kudos

Resolved! how to end my contrat

l i have now tried 5 times to end a contract on my o2 account ,am i the only one having this trouble .....here the list of excuses 1. last payment not made 2. too busy call back later3. system down 4. on live chat hold from 9.205. no open until 10 am...

Anonymous by Not applicable
  • 1287 Views
  • 6 replies
  • 0 kudos

Resolved! O2 number

I am in hospital and need to knowmy o2 telephone no?    can you help?

Anonymous by Not applicable
  • 2018 Views
  • 7 replies
  • 0 kudos

Resolved! cancel contract

Help!! I've had this pay-monthly phone contract for years but never use the phone....I cannot see how to cancel the contract. Any help would be fantastic. Kate

Anonymous by Not applicable
  • 1994 Views
  • 5 replies
  • 0 kudos

Resolved! payments

the one thing good about 02 is the service the bad thing is the custumer service all the agents do is go on about terms and your contract i could not make a payment on time so i rang them to tell them that i could not make a payment on time but all i...

Anonymous by Not applicable
  • 2351 Views
  • 13 replies
  • 0 kudos

Resolved! How can I stop receiving SMS notifications about bills?

Can anyone help? How can I stop receiving SMS notifications about bills, such as "O2: Your latest bill is now ready to view at My O2 ...".I don't do much in the way of texting, but I like to know when a text message comes in, so I leave my message to...

Anonymous by Not applicable
  • 3158 Views
  • 7 replies
  • 0 kudos

Resolved! CALLS ABROAD

Hi, I have a contract with O2 and I need to make calls abroad. I did called today and O2 charged me a fortune for it!What I can do to get cheaper calls? Thanks Derek

Anonymous by Not applicable
  • 1059 Views
  • 2 replies
  • 0 kudos

Resolved! Paid deposit, order processing

So I paid deposit on a contract this morning and it's sent me an email saying processing order does that mean I won't receive my order

Anonymous by Not applicable
  • 2309 Views
  • 7 replies
  • 0 kudos