Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 111574 Views
  • 15 replies
  • 5 kudos

OnePlus 3 not delivered!!

I am wondering if somebody can help me. I upgraded my phone online on Thursday 3rd November. I went for the OnePlus 3. At the time of ordering it was and in stock...apparently as soon as I confirmed the upgrade it suddenly went out of stock. The lady...

Anonymous by Not applicable
  • 1496 Views
  • 4 replies
  • 0 kudos

Resolved! GURU

hello i want to unlock my device please help me

Anonymous by Not applicable
  • 793 Views
  • 1 replies
  • 0 kudos

Resolved! Bundles

How do I start a new bundles instead of buying a bolt onI was ripped off when I changed to O2 as I wanted a £30 monthly but it took £15 to activate my sim

Anonymous by Not applicable
  • 968 Views
  • 2 replies
  • 0 kudos

Resolved! 'loyalty penalty?'

I called earlier about additional charges on my bill this month. It seems that extra data bought the previous month did not appear until this month which finally explains that, random billing doesn't help.... However, last month, - ‘Loyalty discount ...

Anonymous by Not applicable
  • 1472 Views
  • 10 replies
  • 0 kudos

RRubbish company

What's the point 8n hhaving pay monthly contract if you make a phone call ttoday and few hours later all services are restricted with no warning. O2 basically take away from me days I pay for .Managers need some proper training.Can't wait for my cont...

Anonymous by Not applicable
  • 865 Views
  • 5 replies
  • 0 kudos

Resolved! about om my account

I don't understand this one bit,on my account it says upgrade now to get shiney phone but when u try you get rejected,can someone help with this ,when press upgrade it just says sim only plan what is the point of upgrading sim card

Anonymous by Not applicable
  • 1402 Views
  • 16 replies
  • 0 kudos

Resolved! ive upgraded sim only plan

I've upgraded a sim only plan but got another 3 sim cards coming ,I only need 1sim card what do I do about the other sim cards coming

Anonymous by Not applicable
  • 2073 Views
  • 11 replies
  • 0 kudos

Resolved! finish contract

Hi I run out of contract in November and I will not be signing another contract - two numbers are I no longer needed. What I have done enough that I submit now or should I do something else?

Anonymous by Not applicable
  • 1120 Views
  • 4 replies
  • 0 kudos

Resolved! changing provider

I have just closed my account with O2, and was paying £15 per month so why is final bill £51.16? I have viewed brakdown and its got stuff ive bought, I have bought nothing!!! what is this situation all about??? Am I being penaliseI have just closed m...

Anonymous by Not applicable
  • 1001 Views
  • 3 replies
  • 0 kudos

Resolved! Pay monthly to sim only with different account

When the pay monthly contract I am on ends , I want to move to sim only (will be buying a new iPhone), however I want the sim only to be under a new account, as currently the pay monthly contract is under my fathers name and paid by him, whereas I wi...

Anonymous by Not applicable
  • 1530 Views
  • 6 replies
  • 0 kudos