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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 254066 Views
  • 2 replies
  • 2 kudos

GETTING THE RIGHT SIM

The new phone I bought from O2 has come without a SIM as I thought the SIM from my old phone would fit. It doesn't, as it's a micro and the new phone requires a nano. My mistake.Getting in touch with O2 is next-to impossible at present. Can I just bu...

Oggy by • Level 1: Joiner
  • 438 Views
  • 2 replies
  • 0 kudos

free tv

hi..tried to phone o2 but no joy i got a new o2 plan said free tv...can't find anything on 02 site had the phone 4 days but no tv yet how long do you get to cancel contract if not happy

fed-up by • Level 1: Joiner
  • 978 Views
  • 5 replies
  • 0 kudos

Billing access

HiHow do I get a copy of my final bill after I have left o2?ThanksJess

Jessica4 by • Level 1: Joiner
  • 333 Views
  • 1 replies
  • 0 kudos

Resolved! Loyalty discounts

I have looked at my bills and for the last six months and instead of each month receiving loyalty discounts I am being charged. Also I started a new contract and the loyalty discount has still not been added despite completing all the emaiks sent to ...

Anonymous by • Not applicable
  • 5259 Views
  • 6 replies
  • 0 kudos

number

I've changed from payg to monthly but would like to keep number

angscampi by • Level 1: Joiner
  • 387 Views
  • 1 replies
  • 0 kudos

Upgrade Same day delivery refund

I ordered an upgrade last night and paid £9.99 for delivery today, which was supposed to be between 6pm and 10pm. I have had confirmation from the delivery service that the phone will be coming tomorrow instead, which I could've selected for free. Ho...

Lozzie by • Level 1: Joiner
  • 625 Views
  • 3 replies
  • 0 kudos

£2 airtime discount not applied to bill

Hi, I signed up to the Disney + deal and the airtime discount is listed on my account as active from 9th April but the discount has not been applied to my bill is anyone else having the same issue?

Jshrew by • Level 1: Joiner
  • 1037 Views
  • 3 replies
  • 0 kudos

Upgrade confusion

I've recently upgraded. When my new phone came I put the old sim in it. Now there are two numbers on my bill.

Rich2 by • Level 1: Joiner
  • 373 Views
  • 1 replies
  • 0 kudos
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