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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
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Prime video

Is amazon prime included with the prime video extras on my latest upgrade?

Pete4 by • Level 1: Joiner
  • 356 Views
  • 1 replies
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Finding a number I've deleted

HiSo I deleted a contact the other day when I was annoyed but I do need to contact them again. Is there anyway I can find it again. I've checked my 02 ap but it dossnt show any details in that way for past few days etc just previous month can anyone ...

Payment for the period my number is being ported to o2

I have joined o2 (got the sim) in March and have sent a request to keep my number from another provider. However, that process took me more than a month to be completed! But during that period obviously I was not able to use the o2 SIM card whilst my...

Smhung by • Level 1: Joiner
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  • 1 replies
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Resolved! Seperating accounts

Hi, I have 2 devices on pay monthly. 1 is used by my son and the 2nd my own. Both are billed together and I was hoping to be able to seperate them into seperate accounts so each can have its own direct debit. Is this possible?

First bill not pro-rated

Hi, I joined O2 on Apr 15 yet was charged the full 20 gbp for the month of April. On your website it states first bill would be pro-rated, which clearly didn't happen in my case. Can you please explain + refund the overcharged amount. Thanks, Tim

Resolved! Overpaying airtime/ bolt on bill

Hello, This month I have purchased two bolt-ons, these will be added to next months bill. What I'd like to know is whether I can make an overpayment of my airtime bill now to the value of the bolt-ons that I have purchased to ensure my bill next mont...

O2 unusual decline in data use?

My O2 data seems to decline very quickly despite moderate use. I used to be able to survive on 10gb a month, then suddenly I needed 20gb despite the same levelOf use. Recently 20gb was not enough and I upgraded to 40GB. I’ve been at homeAll during Ap...

Ahez by • Level 1: Joiner
  • 483 Views
  • 2 replies
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Tethering question

I currently have a sim only deal which i have had for a while and am not tied into a contract. I recently bought myself an iPad pro wifi only. I would like to sometimes use this iPad when i am out and about so i was thinking about upgrading my sim so...

CanaryJoe by • Level 1: Joiner
  • 455 Views
  • 1 replies
  • 0 kudos

Resolved! contract

if i pay off early my device plan can i then change my monthly airtime plan to sim only

Fraudulent transaction

I have paid the invoice for the previous bill, which I and I have been charged for something which I never wanted or even heard of. I have

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