Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! I want to block txt from online surveys

I received many txt from online Surveys..they charged for every txt money..last time I had 18£ more to my contract.Please how I can stopThanks

Resolved! O2 Monthly contract ending, want to keep pnone and number and go onto SIM only O2 monthly contract

Hi Decided to keep my current Samsung S8, monthly contract ends in June, i want to go onto an 18 month SIM only deal with O2, what do i do and when ? Nick

Apple Watch order

Hi!About an hour ago I’ve ordered Apple Watch pay monthly and had confirmation that my order was successful but still no message or email with link to confirm my contract. There is no chance to contact anyone at the moment so not sure what happened. ...

Extension

Hi i need an extension on my bill so that i dont get charged

Setting up new phone

I’ve received a new phone and am experiencing problems as follows1 Emergency calls only2 Sum not provisioned message3 unable to select my free gift (only options are chargeable)

Extras

Can you change the extra before it’s redeemed. I don’t want what I choose and have 4 days left to redeem it...

Is the STAC process broken

I've tried 3 times over 3 days to get a STAC code, I don't get a code, I'm using STAC to 75075 so seems the standard method, anybody experience this before? TIA

Suspend my contract temporarily

How do I temporarily suspend my contract?

Resolved! Do I need to cancel my current contract when upgrading my phone?

Hi all. My current contract runs out on 18/06 and I have just upgraded my phone from a Samsung S9 to the S10. It is due to arrive tomorrow. My question is, do I have to cancel my current contract or will it automatically switch over to the new contra...

Want to leave o2

1, In the 1st month due to been on PAYG (a present) cost me as much as a year on pay monthly.2. Run around help including phone help that ran you around for ages including leaving you eaiting then said unable to help due to Covid.3.After trying for

O2

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