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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 22129 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 211778 Views
  • 2 replies
  • 2 kudos

Cancel

Hi you try to call O2 and it just hangs up on you. I want to cancel the ipad as it is been fully paid for and we don't need texts or calls or data roaming either.

Kanuck by • Level 1: Joiner
  • 317 Views
  • 2 replies
  • 0 kudos

Bill

I usually pay £7 for my monthly bill , this month it was £12 for no reason. It said I had 2 mobile numbers listed . I only ever had 1 mobile phone but I also have an Apple Watch , but I've had the watch for 6 months . The bill said Sync 1 £4.28 , wha...

Annika by • Level 1: Joiner
  • 525 Views
  • 1 replies
  • 0 kudos

Resolved! Payment

Hi there in have a pay monthly sim. I paid my bill today. But my aim card still cut off. Thanks julie

Pitbull74 by • Level 1: Joiner
  • 954 Views
  • 3 replies
  • 0 kudos

My bill

I've 2 direct debits for one phone can anyone explain why 

Nick7 by • Level 1: Joiner
  • 989 Views
  • 11 replies
  • 0 kudos

Payments

Usually o2 takes payment on the 7th of every month via direct debit, but this month they havent taken anything please can someone tell me why? Thankyou x

Jasmine1 by • Level 1: Joiner
  • 1355 Views
  • 16 replies
  • 0 kudos

Resolved! Need help

Hi, so for some reason my data wasn’t working and I couldn’t make any phone calls either! So I looked on my O2 and it said I had payments due, so anyway I paid, how long before it will all start working again? Thanks

Amie1 by • Level 1: Joiner
  • 1444 Views
  • 5 replies
  • 0 kudos

Need some advice

Im currently on O2 sim only. Im looking at getting the Xperia 1. If I buy it outright (pay as you go) then its £849. On refresh the total device cost is £456.If i upgrade to refresh am i able to pay off device plan as soon as a receive the phone and ...

kamalaggi by • Level 4: Observant
  • 462 Views
  • 2 replies
  • 0 kudos

Need to access a number that called me months ago... help?

Hi Waaaaay back in Feburary this year I received a phone call (I know the day, date and time). I now need the number but don't have it. I'm using an iPhone and I know I can access recent calls incoming/outgoing in the phone app. However, the number i...

ebgt by • Level 1: Joiner
  • 422 Views
  • 1 replies
  • 0 kudos

Resolved! Upgrading

I have been an iphone customer for as long as I can remember, I’m currently looking at Samsung Galaxy s10, but I’ve got like 27 pound left to pay off my old contract (iphone), but it goes out by direct debit on a certain date, if I pay this earlier w...

Gemma2020 by • Level 1: Joiner
  • 526 Views
  • 4 replies
  • 0 kudos

Resolved! Repair

My phone was lost and now got it back, my phone at the back is damaged and smashed and the front is also cracked and now not working properly on my screen, i have insurance how do i go about getting it repaired please thanks x

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