Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Contact number to cancel a SIM order?

I ordered a Pay Monthly SIM, which arrived today. Unfortunately, I discovered today that the tablet the SIM was intended for has intermittend faults. Therefore the SIM is not needed and I want to cancel it. I believe I have 14 days or something like ...

Suspicious text claiming to be from o2

Just received a text from +44 7385 138500 stating“O2: we were unable to process your latest payment. In order to avoid fees please update your payment details by clicking the link below.”Pretty sure this is a scam and have not clicked the link as I k...

Contrat

hi I was wondering if I could get a 3 month help at all please im suffering with money atm and do not want to run behind or loose my credit fileThank you Sarah Jane

Resolved! Late Payment

My payment will be late this month - can I be stopped from getting cut off?

How can I unlock a old ipad

I have a ipad 4 mini that I bought on contract years ago. I've just upgraded and have sold the other one but want to unlock it

Apple watch

I have a 2 year contract with o2 for an iPhone XR with 10 GB of data, unlimited calls & text. I’m thinking of buying an Apple Watch - does anybody know how much my monthly bill will increase if I opt for the cellular version ?

Resolved! Payed bill

I have payed my bill on the date due, received confirmation by email also yet I’ve had non stop phone calls saying it’s overdue! I can’t speak to anyone about it, not sure how I get through to show proof it’s been payed!

Resolved! Phishing??

I have just received a text from 07385 763897 stating that they were unable to process my latest bill and to avoid fees I should update my payment information via:- [mod edit: removed to ensure safety] Could You please confirm whether this is a genui...

Bills and upgrade

Hello I am wanting to upgrade my phone but the message in the upgrade box says I need to pay my bill I’ve paid my bill and still getting the same message does it take a while to update?

Overcharged on my bill

This month I’ve been charged twice for my line rental and once for my contract plan, and it’s still telling me my device plan payment is overdue and customer service won’t answer the phone, terrible service

O2

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